Client Services Analyst

Job Description
Do you have a strong analytical mindset and are experienced within the finance industry? Then you found the right position for you!
As a Client Services Analyst within the EMEA Credit Derivatives Middle Office, you will be dedicated to providing critical trade lifecycle support to clients trading Credit Default Swap products. Our client base includes large Asset Managers, Pension Funds, Banks and Hedge Funds. You will provide a specialist service to front office sales businesses based in EMEA region. The role will provide you with opportunities to partner with multiple groups in JPMorgan, including other Middle and Back Office teams, Technology, Reference Data as well as front office Sales People, external custodians and clients.
Job responsibilities

• Ensures operations are booked and allocated in a timely manner
• Supports clients in their various queries
• Performs numerous control reconciliations to verify positions are accurate through front office to middle office reconciliations, middle office to back office reconciliations
• Investigates and provide solutions to various queries from settlements and confirmations
• Completes operations projects and ad hoc requests to satisfy new initiatives and operations/technology enhancements (new system implementations)

Required qualifications, capabilities, and skills

• Strong logical/analytical mindset, with the ability to think outside the box and challenge the status quo
• Process flow understanding, including ability to understand flows and linkage between systems and think how the process can be improved/streamlined
• Previous experience in Finance industry
• Excellent written and oral communication skills
• Exceptional attention to detail. Accuracy is critical to eliminate financial risk and maintain a strong client relationship
• A flexible, proactive attitude towards work is required as individual must be responsive with the ability to multi-task and prioritize workload, with a strong awareness of risk and control issues
• Ability to work well under pressure and think creatively
• Good working knowledge of Microsoft Office applications
• The ability to work effectively as part of a team to deliver successfully

About Us
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.