Client Relationship Management Assistant - 12 Month Placement

Company:Mercer

Description:

We are seeking a talented individual to join the Global Client Director (“GCD”) team at Mercer. This role will be based in London. This is a hybrid role that has a requirement of working at least three days a week in the office.

We are an international, dynamic and diverse team working on a variety of global projects with a passion to help our clients. This role is key to the success of the team, and involves supporting across all areas of client-facing and internal facilitation.

We will count on you to: 

• Coordinate and catalog client-facing communications, including project management of the weekly client email and curation of existing content.
• Add key client news to relevant team sites and flag important events and materials to all GCDs to manage information flow effectively.
• Support analysis of client revenue by identifying trends, aligning with annual account planning and providing data driven insights.
• Assist GCDs in attending meetings by taking notes and uploading relevant information.
• Provide data and insights for the monthly Client Board to monitor client health and drive outcome improvements.
• Support preparation for and attendance at client strategy meetings, and assist GCDs in identifying key contacts and insights for prospect clients.

What you need to have:  

• On track to achieve a minimum of a 2:1 in your degree
• Legal work authorisation to work in the UK on a permanent and ongoing basis
• Available to start the year placement in August 2026

What makes you stand out? 

• A proactive and confident individual who embraces challenges and is ready to tackle diverse tasks.
• Ability to engage effectively with senior stakeholders, contributing to the team's overall success.
• A curious mindset that fosters growth, providing valuable experience and networking opportunities for future career advancement.

Why join our team: 

• We help you be your best through professional development opportunities, interesting work and supportive leaders.  
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities. 
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.  

Mercer is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $24 billion and more than 90,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information about Mercer, visit mercer.com, or follow us on LinkedIn and X.

Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us at [email protected].

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.