Client Manager

Job Description:

Dentsu is an integrated growth and transformation partner to the world’s leading organizations. Founded in 1901 in Tokyo, Japan, and now present in over 145 countries and regions, it has a proven track record of nurturing and developing innovations, combining the talents of its global network of leadership brands to develop impactful and integrated growth solutions for clients. Dentsu delivers end-to-end experience transformation (EX) by integrating its services across Media, CXM and Creative, while its business transformation (BX) mindset pushes the boundaries of transformation and sustainable growth for brands, people and society.

We’re hiring for an Account Manager to join the team in our London Office

Purpose of the Role

The Account Manager will be responsible for planning across a variety of channels, including TV, digital, social, partnerships, activations, out-of-home; enabling the creation of truly holistic media plans. This is a client facing position, so it’s important for the Account Manager to identify with their client’s business objectives and to immerse themselves within their brands.

Key Responsibilities

• Support the Client Account Director in all aspects of comms planning and account handling for two key UK clients; Kraft Heinz & Direct Line Group.

• Work collaboratively with colleagues across the Dentsu network to service client needs

• Manage junior members of team, overseeing their workloads and supporting their development

• Support Client Account Director and Client Director on senior client relationships

• Own relationships with middle and junior clients

• Co-ordinate external agency stakeholders, building Carat’s client relationship at every step of the way

• Support strategist in developing strategic vision across the portfolio and brands

Qualifications + Skills

• Offline & Online Media planning experience from within an agency environment.

• Proven data-led media planning with a passion for delivering exceptional and innovative media plans.

• Confident communicator and presenter, able to build strong, trusted relationships with clients.

• Strong attention to detail with the ability to multitask and deliver in a high-pressure environment. 

• Experience managing financial aspects of client accounts including billing and reconciliation.

• A curious and entrepreneurial mind with a focus on innovation.

What we offer

• This is a permanent role.

• The team is based in our London office but operates under flexible working arrangements. The team are currently in the office twice a week.

• As well as a competitive salary, you’ll enjoy a benefits package that you can tailor to your needs.

Inclusion and Diversity

Our diverse and inclusive culture enables our employees to bring their whole selves to work and be proud of doing so. For us, this is the foundation for great innovation which, in turn, generates better outcomes for our people, partners and communities. This is why we encourage applications from people with disabilities, and of all ages, nationalities, backgrounds and cultures. 

We are happy to discuss flexible and agile approaches to working for all our roles – we can’t promise we will be able to offer you everything you want or need but we do promise to discuss it with you openly and honestly. If you have any reasonable adjustment needs arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our recruitment teams. 

#LI-Hybrid

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