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NTT DATA

Client Manager

Posted 2 Days Ago
Be an Early Applicant
2 Locations
Entry level
2 Locations
Entry level
The Client Manager at NTT DATA is responsible for managing customer accounts, handling proposals and contracts, and ensuring client satisfaction. This role involves communicating with customers to identify their needs, coordinating internal resources, and managing the sales pipeline to achieve quotas.
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Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA

This role is critical to the success of the Pan-European Japanese Multi-National Corporation (JMNC) sales team, working as a client manager towards identified Customer Accounts and Partners.
The Client Manager will be the point of contact for new proposals, commercial and contractual topics from the customer. This includes understanding the customer requirements and collaboration internally to create an offer to fulfill it and negotiate the commercials with the customer
This position will need a solid communication skill, strong teamwork culture and workload management with precise prioritization to meet each customer’s needs.

What you'll be doing

Key Responsibilities:

The key responsibilities include:

  • Create and manage customer quotes to reach to a successful deal closure
  • Pipeline management based on the accurate estimation of deal amount and timeline to reach the target
  • Day-to-day communication with the customer to collect their needs and create a sales lead
  • Coordinate resources where necessary to support the customer requirements
  • Understand overall core lines of service available through NTT Ltd.
  • Exceeding client expectations / deadlines and helping ensure that NTT is the chosen service provider of choice in the selection of their outsource ICT solutions

Experience, Skills and Qualifications:

The following experience is required to apply for this role:

  • Strong numerical capabilities to lead to a successful reach to the target quota.
  • Previous experience in sales role would be an advantage.
  • Strong communicator with a mindset aiming for the customer satisfaction.
  • Language proficiency with fluent Japanese and English.
  • Language skill in German is not necessary, but would be an advantage.
  • Strong skills in Microsoft Outlook, Word, Excel, and PowerPoint, and preferably with Salesforce.com
  • A general understanding of the ICT industry and interest in learning the fast-changing ICT marketplace.
  • Self-starter with strong self-motivation and hands-on approach

Workplace type:

Hybrid Working

About NTT DATA
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.

Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

NTT DATA London, England Office

, United Kingdom, London, United Kingdom, SW1E 5DH

NTT DATA London, England Office

London, United Kingdom

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