Client Manager, Sensory

Kantar is the world’s leading data, insights, and consulting company; we shape the brands of tomorrow by better understanding people everywhere.

Our Insights colleagues are the masters of using data to resolve challenges. They help brands define what they should stand for, how to reinvent and renew their offer, how to better reach audiences, and how to win with consumers and customers. By collecting substantial data from across the world, they blend human expertise with technology, making sure we can deliver innovative insights to brands everywhere.

About this role

Kantar has a long history of sensory research in the ANZ/APAC region, with over 30 staff based in ANZ. Over the past two years, we have successfully grown our global sensory research business to the point where we need a Client Manager, based in Europe, to help support this growth.

This is a pivotal role in Kantar’s growing global Sensory Research team. As Client Manager, you’ll be supporting European-based global clients and collaborating with our AU/NZ Sensory Centre of Excellence and local Innovation teams. Your work will directly influence how leading FMCG brands understand consumer preferences and shape their product experiences.

What you’ll be doing

• Work closely with Global Client Directors and local innovation teams to support the identification and delivery of sensory research opportunities
• Contribute to client conversations, including supporting pitches, proposals, and presentations for global FMCG clients
• Collaborate with the UK Innovation team to help win and deliver sensory and consumer research projects
• Design and manage sensory studies that meet client objectives and deliver actionable insights
• Support the development of sensory capability in the UK to enable delivery of both global and local projects

The skills & experience needed as

• 5+ years’ experience in sensory and consumer science
• Proven ability to design and manage sensory research projects
• Experience working with FMCG clients and understanding their business challenges
• Skilled in project planning, budgeting, and managing timelines
• Comfortable working in cross-functional teams and contributing to a positive team culture
• Ability to work with team based in Australia through meetings contribution to projects
• Ability to work on global projects

Why join Kantar?

We shape the brands of tomorrow by better understanding people everywhere. By understanding people, we can understand what drives their decisions, actions, and aspirations on a global scale. And by amplifying our in-depth expertise of human understanding alongside ground-breaking technology, we can help brands find concrete insights that will help them succeed in our fast-paced, ever shifting world.

And because we know people, we like to make sure our own people are being looked after as well. Equality of opportunity for everyone is our highest priority and we support our colleagues to work in a way that supports their health and wellbeing. While we encourage teams to spend part of their working week in the office, we understand no one size fits all; our approach is flexible to ensure everybody feels included, accepted, and that we can win together. We’re dedicated to creating an inclusive culture and value the diversity of our people, clients, suppliers and communities, and we encourage applications from all backgrounds and sections of society. Even if you feel like you’re not an exact match, we’d love to receive your application and talk to you about this job or others at Kantar.

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We want to create a more diverse community to expand our talent pool, be locally representative, drive diversity of thinking and better commercial outcomes. 

Kantar is the world’s leading data, insights and consulting company. We understand more about how people think, feel, shop, share, vote and view than anyone else. Combining our expertise in human understanding with advanced technologies, Kantar’s 30,000 people help the world’s leading organisations succeed and grow.