• As a member of the Lloyd’s & London Market team, you will be responsible for account management of existing clients and identifying growth opportunities for both TPA and loss adjusting, on a global basis.
• Demonstrate RESPECT through effective communication with a wide range of people both verbally and in writing
• Confidence to challenge and embracing EMPOWERMENT to make decisions at all levels
• Commitment to work in collaboration with colleagues from different professional disciplines as ONE CRAWFORD
• Ability to prioritise and manage a challenging and sometimes complex workload
• Demonstrate active listening skills with a desire for self-development through TRAINING and / or professional qualifications
• Ability to thrive and show ENTREPENEURIAL SPIRIT
• Good numeracy, literacy and attention to detail
• Sound budgetary financial awareness
• Is committed to supporting the business work to achieve long term SUSTAINABILITY
• Ability to promote RECOGNITION both individually and as part of a team
• Basic ability to use Microsoft Office programmes (Word, Excel, PowerPoint, etc.)
• Account management of an agreed selection of Lloyd’s Managing Agents and brokers
• Establish and build new relationships where these are likely to be beneficial to Crawford.
• Identify new business opportunities, sell appropriate solutions to potential clients and convert to profitable revenue.
• Identify opportunities from within the existing client base and cross sell additional services.
• Develop strong working relationships with relevant personnel within Crawford business units worldwide
• Liaise with Crawford class of business teams and regions and assist in promoting their services to the Lloyd’s and London markets.
• Work closely with the appropriate Crawford teams to ensure implementation of own won new services meet and exceed client expectations – systems, processes, MI etc. .
• Identify new potential contacts for Crawford employees visiting London and where appropriate attend meetings.
• Assist Crawford employees visiting the Lloyd’s and London Markets in organizing meetings with their known contacts.
• Respond to Due Diligence requests.
• Create proposals and respond to RFIs.
• Ensure that CRM is maintained in the prescribed manner for all managed accounts and new opportunities.
• Participate in business development projects.
• You will be based from our London office, although ability to flexibly work from home
• Home working during Covid-19
• Demonstrates a passion for the customer – puts the customer at the heart of activity and decision making.
• Solution focused mind-set
• Ability to work independently with minimal supervision and prioritize workload.
• Actively seeks and shares information - effectively uses specialist knowledge and experience to benefit the business and customer.
• Responsive and flexible to working across global time zones
• Willingness to network and join market groups
• Degree / A levels
• Insurance qualifications desirable but not essential
• Understanding of the Lloyds and London markets and the role of the various parties, desirable but not essential
• Understanding of the claims function in insurance
• Understanding of US E&S market desirable but not essential
• Well developed and effective written and verbal communication skills, able to articulate complex issues and present both internally and externally.
• Strong interpersonal skills – ability to be able to understand client pain points.
• Good attention to detail, planning and organizational skills
• Willingness to evolve with the business and to the requirements of the business.
• Good problem solver and able to think outside the box
• IT literate
• You will be based from our London office, although ability to flexibly work from home
• Home working during Covid-19
We are Crawford & Company; the world’s largest publicly listed independent provider of claims management solutions. With a legacy of nearly 80 years of unmatched experience with global capabilities and industry-leading technology, we are guided by our mission to restore and enhance lives, businesses and communities. We’re people taking care of people. From large-scale catastrophic losses to short-term workers compensation claims, Crawford & Company offers total solutions that help our clients’ policyholders resume their lives and work.
Our 9,000+ employees hail from more than 70 countries and speak dozens of languages, but all of Crawford’s service lines work together in unison for our clients. We call ourselves One Crawford. Through many specialised services in 700 offices around the world, One Crawford enhances our ability to deliver total claims management solutions to our clients.
In addition to compelling career opportunities that span countless fields and disciplines, Crawford & Company also offers employees a competitive salary with a strong benefits package and ongoing training and mentorship programs through every stage of your career.
At Crawford & Company we are committed to creating an inclusive work environment. We don’t just talk about diversity and inclusion; we aim to infuse it into everything we do – underpinning our strategy with three core elements:
- Consciousness
- Capability
- Culture
We welcome applications from all candidates, no matter their background. So, what are you waiting for? Apply today, we’re looking forward to your application.
