Client Lead

Job Description:

Key Responsibilities

Client Management & Leadership

• Serve as the primary contact for senior client stakeholders across global and regional OOH briefs.

• Develop deep relationships with clients, acting as a trusted advisor on all things OOH.

• Lead the development and presentation of strategic recommendations, ensuring alignment with client goals and KPIs.

• Manage client expectations, objectives and timelines across all active business

Strategy & Planning

• Translate client briefs into robust, insight-driven OOH strategies that span multiple markets.

• Stay ahead of emerging OOH trends and technologies

• Deliver superior OOH planning on both implementational and strategically led plan, driving insight, innovation and accountability

Strategic, Commercial & Operational Excellence

• Oversee campaign budgets, forecasting, and reporting across all assigned accounts.

• Contribute to new business development and global pitch opportunities as required.

• Key understanding of business and market conditions to ensure you are engaged to capitalise on the latest global media opportunities

• Understand the essential dynamics, drivers and strategies of your individual clients business

• Act as a resource to team members to discuss ideas and direction on an on-going basis; be accessible

• Empower and develop team on day to day business, ensuring quality output on every level

• Drive client service excellence and assist the Head of Global OOH in fostering a culture of outstanding client servicing

• Be an ambassador for dentsu OOH Global – both internally and externally, developing and building dentsu OOH Global brand reputation.

About Dentsu
Taking a people-centred approach to business transformation, we use insights to connect brand, content, commerce and experience, underpinned by modern creativity. As part of Dentsu Group Inc. we are headquartered in Tokyo, Japan and our 65,000 employee-base of dedicated professionals work across four regions (Japan, Americas, EMEA and APAC). Dentsu combines Japanese innovation with a diverse, global perspective to drive client growth and to shape society.
Diversity, equity, and inclusion sits at the heart of our Social Impact strategy – our fully integrated sustainability strategy which includes our ambition to build a fair and more equal society, where everyone is equipped to thrive.
About Our Benefits
We offer everything you would expect from a large company – like 25 days’ holiday plus your birthday off – and a few additions, like 2 paid volunteering days each year to support charitable causes and 3 wellness days per year.
We also provide pension contributions, life assurance, private health care, income protection, critical illness cover, travel season ticket loans, a cycle to work scheme, free eye tests and a whole host of great local and national discounts from leading retailers that you’ll have access to as an employee. You'll have a hybrid working schedule where you can flex your start and finish times.

Inclusion and Diversity

At Dentsu, we embrace diversity and inclusion, valuing the unique perspectives and contributions of every individual. We believe that diversity fuels creativity and innovation, benefiting our employees, partners, and communities.

We welcome applications from all individuals, regardless of race, ethnicity, nationality, religion, gender, gender identity, sexual orientation, age, disability, marital status, or any other protected characteristic. Beyond recruitment, we strive to create an environment where everyone feels respected, supported, and empowered to bring their authentic selves to work.

We recognize the importance of work-life balance and are open to discussing flexible working arrangements for all roles. If you need reasonable adjustments due to a disability or medical condition during our recruitment process, please contact us at [email protected], quoting the reference number of the role that you are applying for. Your needs will be handled with respect and confidentiality to ensure an inclusive and accessible experience.
 

#LI-Hybrid #LI-Dentsu

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