We are seeking a seasoned Enterprise Client Executive located in the immediate London area to drive growth and success across our largest enterprise accounts and high-potential prospects. This role encompasses the full customer lifecycle, from prospecting to new logo win to renewal, with a focus on expanding relationships and revenue within large US corporations and their subsidiaries.
As an Enterprise Client Executive, you will own a Recurring Book of Business metric and an Incremental New Business metric, contributing to the acquisition, growth and retention of our most strategic clients. You'll work in close partnership with cross-functional teams, including Solutions Engineers, Customer Success Managers, Professional Services Delivery Consultants, Sales Development Representatives and Field Marketing.
Key Responsibilities:
- Territory Management: Manage a portfolio of strategic enterprise accounts and high-potential prospects. Develop account strategies to maximize growth and renewal opportunities.
- Customer Lifecycle Management: Own the full lifecycle of the customer journey, including:
- Prospecting and pipeline development
- Opportunity management and qualification
- Pitch and proposal development
- Closing new business opportunities
- Seamless handoff to onboarding and enablement teams
- Managing the renewal process to ensure high retention rates
- Collaboration: Partner with internal teams, such as Solutions Engineers, Customer Success, and Marketing, to deliver tailored solutions that drive customer outcomes.
- Relationship Building: Cultivate strong relationships with key stakeholders across client organizations, including C-suite executives.
- Market Expertise: Stay informed about industry trends, competitive landscape, and customer challenges to position our solutions effectively.
- Performance: Consistently achieve or exceed sales targets for recurring revenue and incremental growth.
- Opportunity Hygiene: Ensure CRM systems are up-to-date with accurate opportunity records, enabling effective forecasting and visibility into pipeline health.
Qualifications:
- Experience: 5+ years of successful experience selling recurring software and professional services to enterprise clients.
- Track Record: Demonstrated proficiency in achieving and exceeding quotas or annual sales plans. History of managing on-time renewals or driving improvements in net revenue retention. Proven success in developing and executing account strategies that result in measurable growth.
- Strategic Sales: Expertise in managing large accounts, including cross-sell/upsell and renewal strategies.
- Collaboration: Proven ability to work cross-functionally with diverse teams.
- Communication: Excellent written and verbal communication skills, with the ability to present complex solutions effectively.
- Self-Motivation: Strong ability to work independently, prioritize effectively, and manage multiple initiatives in a fast-paced environment.
- Tools: Proficiency in CRM systems and sales enablement tools (e.g., Salesforce, LinkedIn Sales Navigator).
Preferred Qualifications:
- Experience working with multinational corporations or organizations with complex subsidiary structures.
- Familiarity with marketing technology and/or digital experience software. Selling into the office of Chief Marketing Officer, Digital Experience Officer and/or Dev Ops teams.
Application Process
This is a full-time salaried position with a competitive benefits package, including bonus opportunities and unlimited vacation/FTO. Salary is commensurate with experience. Please submit your cover letter and resume for immediate consideration.
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