Are you a senior commercial leader in employee experience ready to shape strategy at C‑suite level? Do you thrive leading client growth, presenting to FTSE100 boards and translating insight into commercial advantage? Join Ipsos Karian & Box and help organisations unlock sustainable growth through their people.
About the role:
Join Ipsos Karian & Box as Client Advisory Director and lead commercial growth for a specialist employee‑experience practice serving FTSE100 and market‑leading clients. You’ll be a visible senior leader on the IK&B Executive team, owning key client relationships, driving retention and new business, and shaping service‑line strategy. Day‑to‑day you’ll lead senior client meetings and pitches, develop compelling proposals and executive/board presentations, coach delivery teams, and convert market intelligence into differentiated commercial offers. You’ll also lead external webinars and events, drawing on and contributing to our thought leadership and partner with marketing to amplify our positioning. This role combines high strategic influence, direct revenue accountability and the entrepreneurial spirit of a boutique with the scale and support of a global research network. If you enjoy building trusted C‑suite relationships, driving growth through insight, and shaping a collaborative, people‑first culture, this is an opportunity to make a visible impact.
About you:
Essential skills:
- Proven track record of driving commercial growth and winning new business in employee experience, insight or consulting environments
- Experience owning pitches, proposals and executive/board presentations
- Comfortable advising and presenting to C‑suite and board audiences; trusted senior client advisor
- Strategic commercial planning and market positioning capability
- Excellent written/oral communication and client‑facing presentation skills
- Organisational and project management skills with accountability for revenue outcomes
- Collaborative leader who coaches teams, builds cross‑functional partnerships and inspires high performance
Desirable skills:
- Sector knowledge in employee experience, leadership, organisational culture or HR consulting
- Thought leadership experience (webinars, whitepapers, industry events)
- Experience working with FTSE100 or large enterprise clients
- Marketing partnership experience for positioning and demand generation
- Public speaking and event representation experience
- Analytical comfort with people/employee data and insight translation
- Practical proficiency in AI tools and adoption for insight generation, proposal development, content creation and client storytelling
- Resilient, adaptable and decisive in fast‑changing client contexts
Benefits:
We offer a comprehensive benefits package designed to support you as an individual. Our standard benefits include 25 days annual leave, pension contribution, income protection and life assurance. In addition, there are a range health & wellbeing, financial benefits and professional development opportunities.
We have a hybrid approach to work and ask people to be in the office or with clients for 3 days per week. We appreciate you may have commitments outside of work and will consider flexible working applications - please highlight what you are looking for when you make your application.
We are committed to equality, treating people fairly, promoting a positive and inclusive working environment and ensuring we have diversity of people and views. We recognise that this is important for our business success - a more diverse workforce will enable us to better reflect and understand the world we research and ultimately deliver better research and insight to our clients. We are proud to be a member of the Disability Confident scheme, certified as a Level 2 Disability Confident Employer. We provide an inclusive and accessible recruitment process. Your application will be reviewed by someone from our Talent Team who will be in touch either way to let you know the outcome.
Ready to have an impact? Apply now!
About UsIpsos is one of the world’s largest research companies and currently the only one primarily managed by researchers, ranking as a #1 full-service research organization for four consecutive years. With over 75 different data-driven solutions, and presence in 90 markets, Ipsos brings together research, implementation, methodological, and subject-matter experts from around the world, combining thematic and technical experts to deliver top-quality research and insights. Simply speaking, we help the biggest companies solve some of their biggest problems, serving more than 5000 clients across the globe by providing research, data, and insights on their target markets. And we are proud of our continuous efforts in making Ipsos the best place to work! About the TeamAt Ipsos, we collaborate with the world’s leading organisations to help them grow the right talent, fulfill their brand promises, and optimise financial outcomes.
From corporate strategy to operational excellence, we cover the entire experience landscape. Our research, advanced analytics and advisory solutions enable clients to predict and adapt to change, create enriched, improved, and differentiated experience ecosystems.
Our approach is deeply human-centric, and our global network of expert teams have a rigorous understanding of CX and EX that’s backed by decades of cultural knowledge and industry experience.
So, while our work is powered by insights and driven by technology, it’s always all about people
