OUR COMPANY:
EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees.
We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.
WHAT YOU WILL DO:
As our Services Sales Specialist you will be crucial in developing and maintaining strategic relationships our premium services & software offerings and penetration within our customer base and expanding our Recurring Annual Services [ACV]. You will drive customer experience and lead the software & services strategy within our accounts. This role requires a strategic thinker with strong sales instincts, excellent communication skills, and the ability to thrive in a dynamic and competitive market.
Additionally, you will provide leadership to our customers and collaborate with the extended account team: Account Manager, Sales Engineering, Solutions Architects, Software and Service Renewal Managers, Services Specialist Core, Delivery, Legal, Finance, and our Partner ecosystem to develop services strategies and drive new opportunities to closure.
KEY RESPONSIBILITIES:
- Proactively identify and target potential software and services clients through various channels, including cold calling, networking, and industry events
- Develop and execute a strategic sales plan to meet and exceed new and existing business acquisition targets inside the Cisco software and services verticals
- Maintain a deep knowledge of the customers’ status and create a solution to grow the account
- Serve as the subject matter expert on Cisco services & solutions and assist our internal sales and technical teams with the best services available
- Land and expand new customers to retain and grow revenue (ARR)
- Collaborate closely with our Customer Success Managers to achieve the desired customers’ outcomes
- Engage with key decision-makers to understand their Cisco Software and Services needs and tailor solutions accordingly; building relationships with customers through in-person meetings is essential
This role will require up to 40% of travel
ESSENTIAL CRITERIA:
- 3+ years of software and services sales experience in IT or related industry
- 5+ years of demonstrated success in consistently achieving sales targets using a consultative, solution-oriented approach focusing on customer outcomes
- Presenting Cisco’s Services portfolio to various audiences
- A proven sales track record with a history of achieving high sales targets and consistently demonstrating a high level of sales performance
- Uncover and understand customer strategies and objectives
- Able to proactively identify and handle multiple buyer personas C-level, technical, economic, etc.)
- Ability to develop trusted relationships based on a deep understanding of the customer's perspective
- Expert problem solver: able to effectively mobilize knowledge and resources
DESIRABLE CRITERIA:
- Proficient in MS (Excel, Word, PowerPoint)
- Expert in strategic selling
- Effective prioritizing skills, able to effective plan and staying organized with multiple priorities, deadlines, and stakeholders
The EOS pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, experience, education, knowledge, skills, and abilities, as well as internal equity, market data, or other laws.
EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor.
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