incident.io is the leading AI incident response platform, built to help teams dramatically reduce incident response time and improve reliability. We bring together on-call, incident response, AI SRE, and status pages in a single platform, giving teams everything they need to respond quickly, reduce downtime, and keep customers in the loop.
Since launching in 2021, we’ve helped over 1,500 companies, including Netflix, Airbnb, and Block, run more than 500,000 incidents. Every month, tens of thousands of responders across Engineering, Product, and Support use incident.io to restore services faster, stay aligned under pressure, and focus on building what matters.
We’re a fast-growing, highly ambitious team that cares deeply about our customers, product quality, and making it magic. We’ve raised $100M from Index Ventures, Insight Partners, and Point Nine, alongside founders and executives from world-class technology companies.
The TeamOur Strategic Alliances function drives growth at incident.io by partnering with hyperscalers, technology platforms, and resellers. We're scaling through stronger relationships with Google Cloud and AWS, expanding our partner ecosystem, recruiting systems integrators, and building repeatable co-sell and co-marketing motions.
As a Channel Partner Sales Manager, you'll own a portfolio of strategic partnerships end-to-end, translating executive relationships into pipeline and revenue while building the operational foundations for partner-sourced growth.
You'll work with our Head of Channels and Alliances, CRO, and cross-functional teams across Sales, Customer Success, Marketing, Product, and Legal to shape partner collaboration—from joint planning to deal execution.
What you’ll be doing:Identify, recruit, onboard & manage strategic channel partners (VARs, GSIs, Solution partners); Build structured partner programs: tiers, incentives, MDF, enablement.
Own partner-sourced and partner-influenced pipeline targets; Work closely with enterprise sales team to co-sell and close deals through partners.
Deliver enablement sessions, joint solution workshops, and partner certifications; Drive adoption of incident.io’s solutions across partner sales teams.
Monitor, analyze, and report on the performance of partnerships, including tracking key metrics and providing regular updates to senior leadership.
Collaborate with marketing to execute partner campaigns, events, and field activations; Work with product and engineering to define joint solutions and integrations.
Experience in partner / channel sales at enterprise SaaS companies (cloud, security, AI, data infra, BI, SaaS strongly preferred).
Strong experience with distribution models: VARs, GSIs, ISVs, resellers).
Proven track record of partner-sourced and influenced revenue growth.
Experience building partner programs (deal registration, incentive structures, enablement).
Excellent executive presence; able to engage with CROs, CIOs, partner execs.
We’re building a place where great people can do their best work—and that means looking after you and your family with benefits that support health and personal growth.
Market leading private medical insurance
Generous parental leave
First Friday of the month off
Generous annual leave/PTO allowance
Competitive salary and equity
Remote working and personal development budget
Enhanced pension/401k
