Change Manager - contract

Purpose of role

Linklaters are delivering an ambitious transformational change programme to re-imagine the way that our Business Teams work with the practice to deliver an exceptional client experience. The programme is central to the achievement of the firm’s strategic ambitions.

As a key member of our programme team, the Change Manager is responsible for managing the design and implementation of a comprehensive change strategy and associated plans in support of the deployment of a new operating model.

You will work closely with our programme leadership team, workstream leads, third parties and senior management and leaders across our Business Teams functions.

Key areas of responsibility:

• Develop change management strategies.
• Develop and implement supporting change management and communications plans, aligned with the programme objectives, scope and timelines.
• Conduct stakeholder analysis and change impact assessments to identify key audiences, needs and identify key programme risks.
• Identify and mitigate cultural and behavioural change management issues.
• Develop and own key elements of the programme’s stakeholder management plans, engaging with key stakeholders to build awareness, generate interest and drive commitment to the programme.
• Monitor and measure the impact and effectiveness of the change and communications activities and adjust the plan as needed.
• Evaluate and monitor organisational change readiness.
• Design and implement a post-implementation support strategy to ensure the changes are embedded.
• Identify programme-related training and development needs, managing and/or engaging with other subject matter experts lead the creation of suitable materials and manage the delivery in line with programme timeline.
• Provide change management and communications guidance and support to key stakeholders.
• Input into integrated programme planning activities and support the provision of timely programme reporting.

Characteristics, skills, and experience required:

• A minimum of five years’ change management and communications experience, preferably with direct experience of managing transformational change through new target operating model implementation and end-to-end process transformation.
• Experience developing and implementing change and communications strategies and plans in complex, global organisations. Experience in legal services or a professional services partnership environment is preferred as is experience of behavioural change programmes.
• A change management certification (e.g. APMG or similar) with knowledge of change management principles, methodologies, and tools.
• Experience of organisational design concepts is highly desirable
• Familiarity with project management approaches, tools and phases of the project or programme lifecycle.
• An ability to understand different cultural / local issues, whilst maintaining a focus on global solutions.
• A proactive and action-oriented approach, driving progress via self and others.
• Excellent attention to detail and able to communicate effectively at all levels - clearly and succinctly conveying ideas and options.
• An inclusive style, aware of the needs of, and supportive of, team members.

Technical Skills

This list of duties and responsibilities above is not exhaustive.  It is intended to describe the general content of, and requirements for, the performance of this job. As such, the role may also include the undertaking of additional tasks as required.

Application Policy

Applications and CVs (direct or via agency) are only accepted online via the portal. Queries related to this role must be directed to the recruitment team ( [email protected]) and not partners, practices or stakeholders.