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JLL are currently recruiting for a part-time Centre Manager to join the team at Northfield Shopping Centre in Birmingham.
Primary Purpose
To advance and contribute to the development of the asset management strategy and business objectives, and to play the central role in delivery of high and efficient standards of onsite management and care, in maintaining the Centre’s position in the locality as a best in class, desirable, safe and progressive environment for retailers to trade in and customers to shop, visit and work in.
Key Responsibilities
Continue to improve the quality of the retail environment at the Centre
Lead, develop and inspire the Centre Management team
Working closely with the Landlord’s marketing consultant to optimise and ensure delivery of the marketing strategy
To build and maintain effective relationships with all retailers in the scheme
Work with the Centre Team on reporting and benchmarking of retailer performance and turnover within the Centre
Undertake Annual Tenant/Occupier Surveys or more frequently as required
Create an ambassadorial role in local industry business groups, Local Authority and community/civic stakeholder meetings including representing the Centre at local BIDs meetings and any other relevant association meetings
To drive additional income generation via commercialisation activities in conjunction with appointed commercialisation team and optimisation of net operating car park income
Assume responsibility for the development and continual refinement of business plans to ensure outstanding business results delivered over time
Annual Business Planning and quarterly reporting on performance
Review opportunities for cost control and efficiencies
Management of contractor/supplier relationships and key staff
Overall responsibility for Health & Safety and Environmental Management
Key Skills
Relevant Management experience gained within a high-profile shopping centre environment
Have a strong retail background and understanding and the ability to appreciate different retailers and the challenges they face
Be able to demonstrate a broad knowledge and approach to addressing the key business challenges facing both the retail market and the Centre faces in the current environment and potential future trends
A proven track record in managing onsite / in-house management teams
Experience of managing major CAPEX and service charge projects
Demonstrate high degree of Technical competence (via degree or recognised diploma)
Demonstrate ability to support change related initiatives and to determine what expertise and resources are required to resolve problems quickly and efficiently
A detailed understanding of financial management, profit & loss, and IT skills
Ability to communicate at board room level and contribute to identification and evaluation of potential solutions to the problems based on the facts, assessment of risk and awareness of desired business objectives
Location:
On-site –Birmingham, GBRIf this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table! If you require any changes to the application process, please email [email protected] or call +44 (0)20 7493 4933 to contact one of our team members to discuss how to best support you throughout the process. Please note, the contact details provided are to discuss or request for adjustments to be made to the hiring process. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
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