Hi! We're UW. We’re on a mission to take the headache out of utilities by providing them all in one place. One bill for energy, broadband, mobile and insurance and a whole lot of savings!
We’re aiming to double in size as we help more people to stop wasting time and money. Big ambitions, to be delivered by people like you.
Got your attention? Read on...
We put people first...
We're launching our first Motor insurance products this year and we're looking for an experience Insurance Category Manager to take ownership of the launch as well as the ongoing product performance and strategic direction. In this role, you will be a commercial expert with the analytical thinking and negotiation skills required to influence stakeholders and drive results. You’ll demonstrate sound judgment and empathy when handling complex customer escalations, ensuring fair outcomes are always at the heart of what we do.
Job DescriptionWe deliver progress...
As our new Motor Insurance Category Manager, you will make an impact by:
- Being the subject matter expert for all motor insurance products at UW
- Managing product performance to ensure we deliver good customer outcomes whilst achieving the UW target financial results
- Managing the product development and product governance processes, including delivering Annual Product Reviews and Fair Value Assessments
- Working with the Product / Engineering squad to define the product roadmap
- Being the point of escalation for all complex product queries, supporting our wider teams across customer service operations, compliance and technology
- Managing insurance supplier relationships
- Conducting market research and supporting the insurance strategy process
We work together...
You will join our Commercial team, acting as the subject matter expert for all motor insurance products. You will work closely with our Product and Engineering squads to build the product roadmap, and collaborate with Customer Service Operations, Compliance, and Technology teams to resolve complex queries and deliver a seamless experience for our members.
QualificationsTo be successful, you will bring:
- Deep Motor Insurance Knowledge: Expert-level understanding of policy wordings, underwriting rules, and the trading environment.
- Product Management Experience: Proven ability to manage the insurance product lifecycle and define strategy.
- Governance Expertise: A strong grasp of financial services regulations, including Fair Value Assessments and Product Reviews.
- Technical Acumen: Experience working with Product/Engineering squads to translate insurance concepts into technical requirements.
- Insurer Relations Management: Experience negotiating with and managing third-party insurers or reinsurers.
- FOS Knowledge: In-depth experience with the Financial Ombudsman Service complaint and dispute process.
- Data Analysis: Proficiency in interpreting sales, claims, and financial data to inform strategy.
Why join UW?
We have big ambitions, which means plenty of challenges to tackle and solutions for you to build. We’re looking for people who want to roll up their sleeves and get involved.
Our benefits:
- Competitive salary: We benchmark against the industry and will share the salary openly during our first conversation.
- Performance bonus: An annual discretionary bonus ranging from 15-40%.
- Holiday: 25 days plus bank holidays (increasing with tenure), with the option to trade up to five days each year.
- UW discounts: Save on our services and you’ll also get access to 100s of rewards and discounts through Perkbox
- Future planning: Matched-contribution pension scheme and life assurance (up to 4x salary).
- Family first: Policies designed to help you and your family thrive.
- Flexible benefits: An option to select for private health insurance, dental insurance, or gym membership.
- Growth: A dedicated learning and development budget and bi-annual promotion cycles.
- Inclusion: Join belonging groups that help shape our culture.
- Events: Company-wide celebrations including the ‘Great Big Get Together’ and our ‘Good Hearted Go-Getter Awards’.
Apply here
You’ve got this far... Hit apply - we can’t wait to hear from you! Worried you don’t hit all the criteria? We welcome applications from diverse and varied backgrounds so get your application in and let’s chat!
Claire Fennell will be your point of contact throughout the recruitment process.
Not sure you meet all the requirements? Let us decide! Research shows that women and members of other underrepresented groups tend not to apply for jobs if they think they may not meet every qualification, when in fact they often do.
We provide equal opportunities, a diverse and inclusive work environment, and fairness for everyone. You are welcome to apply no matter your age, disability, gender, marriage or civil partnership status, pregnancy and maternity status, race, religion or belief, or sexual orientation. Please don’t be afraid to ask about what we can do to support your needs. All requests will be carefully and fairly considered.
Please note, if you are successful and offered a role at UW, you will be subject to a background check. Where checks are unsatisfactory or incomplete and/or a failure to reveal information relating to convictions that you are required to identify as part of the background checks, could lead to withdrawal of an offer of employment.
