Category Manager Implants

Company Description

PortmanDentex is a leading dental group where your skills and ambitions make a real difference. We support over 370 practices across the UK and Ireland. We’re united by a passion for great dentistry, putting patients first and helping each other grow both at work and beyond.

PortmanDentex is recruiting for an Implant Category Manager role.

The Category Manager will own the strategic growth, commercial performance and development of their category across the PortmanDentex practice network.

You will be responsible for driving the strategic growth of the Implants  category across PortmanDentex, covering growth initiatives, supplier partnerships, commercial performance, clinical engagement and marketing initiatives. The role combines category strategy with hands-on delivery to ensure scalable, ethical and commercially sound implementation across the business.

You will be comfortable operating at all levels of the organisation - from nurses and Practice Managers through to Directors, clinicians and cross-functional teams - to implement best practices, optimise profitability, and enhance patient experience and clinical outcomes across our practices.

Working closely with Regional Clinical Leads (RCLs), clinicians, practice teams and central support functions, the Category Manager will lead the development and implementation of scalable category initiatives, treatment pathways and operational workflows that support consistent delivery across the network.

Key Accountabilities

Category Strategy & Growth

• Own the category strategy, growth roadmap and performance for either the Implants or Clear Aligner category across the PortmanDentex network.
• Identify and prioritise opportunities to grow patient demand, treatment uptake and clinical utilisation.
• Translate strategic priorities into clear commercial initiatives and implementation plans across practices.
• Act as the internal category expert, providing insight and guidance to senior stakeholders across the business.

Implementation & Practice Engagement

• Work closely with Regional Clinical Leads (RCLs), clinical SMEs and practice teams to support implementation of category initiatives.
• Develop practical implementation plans that support consistent adoption of treatments, technologies and pathways across practices.
• Engage clinicians and practice teams to share best practice and support capability development.

Supplier & Strategic Partner Management

• Develop and manage strategic supplier partnerships that support category innovation, capability development and commercial growth.
• Work with procurement to maximise value, training support and practice adoption from supplier relationships.
• Identify opportunities to introduce new technologies, treatment solutions and service models that enhance the patient offering.

Workflow Design & Adoption

• Drive the development of scalable clinical and operational workflows to support the consistent delivery of implant or clear aligner treatments.
• Support adoption planning, training and engagement across practices.

Performance & Insight

• Monitor category performance across the network, identifying trends, performance gaps and opportunities for growth.
• Use data and insight to inform commercial decision-making and prioritise improvement initiatives.
• Track delivery metrics and benefits realisation to ensure category initiatives deliver measurable impact.

Cross-Functional Collaboration

• Work collaboratively with Operations, Marketing, BI, Procurement and Clinical teams to deliver initiatives that support category performance.
• Support marketing campaigns, training initiatives and reporting frameworks that drive patient engagement and category growth.

Skills & Experience

Essential

• Bachelor’s degree in a relevant discipline (Business, Commerce, Marketing, Economics, Finance, Life Sciences / Health Sciences).
• Deep Commercial and Customer experience in Product and category management. You will have owned products before and had experience in driving growth
• Specific experience in Customer Management and retention plans would be a benefit but not essential
• Experience in category management, programme management or commercial project delivery, ideally within a structured or blue-chip organisation.
• Demonstrated ability to deliver cross-functional initiatives and drive implementation across multiple stakeholders.
• Strong stakeholder management and influencing skills, with the ability to engage effectively with clinicians, operational teams and senior leaders.
• Strong commercial awareness and analytical capability, with the ability to interpret data and drive performance improvement.
• Excellent communication, organisation and delivery skills.

• Desired

• Exposure to the healthcare, dental or medical device sector.
• Experience supporting the development of service lines, treatment pathways or healthcare categories.
• Familiarity with data analysis and reporting tools (e.g. Power BI).
• Experience working within multi-site service or healthcare environments.
• Experience working with premium, clinically led services or high-value treatment pathways.
• Experience in working in regulated business as well.

• What Success Looks Like in the First 12 Months

• A clear category growth strategy and delivery roadmap established and agreed with senior stakeholders.
• Strong engagement with clinicians, Regional Clinical Leads and practice teams across the network.
• Tangible improvements in category performance
• Effective supplier partnerships delivering innovation, training and commercial value.
• Scalable plan sign-up, onboarding and retention processes embedded across the practice network,
• Clear performance reporting and insight frameworks in place to support ongoing category development.

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We are an equal opportunity employer and value diversity, equity and inclusion in our workplace. We are committed to creating an environment of mutual respect and are dedicated to providing equal employment opportunities regardless of race, religion or belief, sex, sexual orientation, gender reassignment, pregnancy or maternity, marital or civil partner status, disability, age, or nationality.