Casual Sales Assistant - Flannels

Flannels is a luxury fashion retailer, offering an extensive range of designer brands in a luxury shopping environment. As part of the Frasers Group, we pride ourselves on delivering the best in high-end fashion with a focus on exceptional customer service. We are looking for passionate and fashion-forward individuals to join our team and contribute to our success.

As a Casual Sales Assistant at Flannels, you will provide outstanding customer service and act as a brand ambassador. You’ll play an integral role in delivering a premium shopping experience by helping customers find the right products and ensuring the store reflects our luxury standards.

Benefits:

• Competitive hourly rate.
• Flexible working hours to suit your availability.
• Generous staff discounts on premium brands across the Frasers Group, including Tessuti, Flannels, and more.
• Opportunities for career development in a fast-growing luxury retail environment.
• A stylish and dynamic working atmosphere.

• Engaging with customers to understand their needs and offer personalized service.
• Building strong customer relationships and providing product knowledge across a range of designer brands.
• Maintaining the visual standards of the store, including stock presentation and replenishment.
• Processing sales transactions accurately and efficiently.
• Staying up-to-date with the latest fashion trends and new product arrivals.
• Supporting the team with general store duties to ensure smooth operations.
• Assisting in-store promotions, events, and seasonal launches.

• Previous experience in luxury retail or customer service is preferred but not essential.
• Passion for fashion and knowledge of premium and designer brands.
• Excellent communication and interpersonal skills.
• A positive attitude and the ability to deliver exceptional customer service.
• A flexible approach to working hours, including weekends, evenings, and holidays.
• Ability to work as part of a team and contribute to store success.

• Think without limits - Think fast, fearlessly, and take the team with you.
• Own it and back yourself - Own the basics, own your role and own the results.
• Be relevant - Relevant to our people, our partners and the planet.

This role has no guaranteed hours of work, hours of work can therefore vary from week to week and, as a result, there may be weeks when no hours of work are offered.