Capability Owner - GoldEsp MRO

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Role Overview

The Capability Owner - Gold MRO is responsible for the functional ownership, strategic direction and operational delivery of the GOLDesp MRO capability and SAP MRO interfaces across Boeing Defence UK (BDUK). This position combines deep technical MRO system expertise with leadership responsibilities: guiding projects and stakeholders, driving governance and change, advocating digital transformation and continuous improvement across multiple platforms and sites, championing digital transformation in maintenance & modifications, and ensuring system use, governance and outputs meet regulatory, safety and business needs across multiple aircraft platforms and sites.

Key Accountabilities

• Own the functional capability of GOLDesp MRO across BDUK: implementation, support, configuration, data integrity, reporting and training.
• Act as Product/Capability Owner for GOLDesp MRO and as a primary operations advisor for SAP S/4HANA ERP interfaces and MRO data.
• Define and maintain governance, change control and assurance processes for the MRO toolset; lead the Change Control Board for system changes.
• Ensure system roles, privileges, workflows and functionality meet regulatory (MRP Pt 145 / MAOS / CAMO) and Quality & Safety requirements and map to documented processes.
• Lead and coordinate Conference Room Pilots (CRPs), Production Readiness Reviews and regression testing for upgrades and releases.
• Use SQL/TOAD (Oracle/PLSQL) to manage, validate and correct data in training and production environments; develop bespoke reports and extracts as required.
• Provide timely Level 1 support, root cause analysis, and escalate to Level 2 (US core team) when required; retain ownership of desktop instructions and operational procedures.
• Collaborate with Data Analytics, Integrated Logistics Support, IT and Operations stakeholders to prioritise enhancements, interfaces and capability improvements that enable OneBoeing Production System (OneBPS) and CI objectives.
• Support Part 145 Office activities including updates to the Maintenance Organisation Exposition (MOE), and provide input to safety and quality investigations as needed.
• Build and maintain senior stakeholder relationships (operations, IT, safety, quality, supply chain, programmes and external vendor teams); represent BDUK at cross-company forums regarding MRO capability.
• Drive continuous improvement through data exploitation, CI events and process standardisation across sites and platforms.

Role Responsibilities

• GOLDesp MRO Implementation - Plan and deliver GOLDesp MRO implementations for new business units, contracts and users; demonstrate capabilities to senior stakeholders; estimate resources.
• GOLDesp MRO Support & Development - Provide day-to-day Level 1 support, user assistance and continuous development of GOLDesp to meet business needs.
• Database Administration & Reporting (Oracle/PLSQL/TOAD) - Maintain and update MRO-related datasets, perform bulk data loads, create bespoke SQL reports and BOXI/BI extracts, and resolve database-level faults that cannot be addressed via the application GUI.
• SAP Interface Monitoring & Testing - Monitor, test and validate SAP S/4HANA interfaces with GOLDesp and other third-party systems; resolve interface errors where possible.
• Governance, Compliance & Continuous Improvement - Lead the Change Control Board; ensure alignment of system functionality to regulatory and MOE requirements; support Part 145 Office deliverables.
• Strategic MRO Capability Leadership - Develop and maintain the multi-year capability roadmap for GOLDesp MRO and SAP integrations; align priorities with business strategy and regulatory needs.

Competencies

Preferred Leadership Behaviours

• Senior Accountability & Strategic Thinking: Owns outcomes, makes complex decisions with data and balances short-term fixes with long-term capability.
• Change & Stakeholder Leadership: Leads adoption of change across multi-disciplinary teams and influences senior stakeholders.
• Coaching & People Development: Actively mentors staff, provides performance feedback and develops team capability.
• Innovation & Continuous Improvement: Drives enterprise-level CI initiatives, using data to influence operational performance.
• Planning & Delivery Focus: Manages multiple large activities in parallel, anticipates risks and mitigates to ensure delivery.

Preferred Business / Technical Competencies

• Proven product/functional ownership for MRO systems — GOLDesp experience strongly preferred.
• Experience in ERP (SAP S/4HANA) interfaces, integration testing, interface monitoring and transaction reconciliation.
• Familiarity with airworthiness, MAA regulatory framework, MOE maintenance and Part 145 requirements; demonstrable audit experience.
• Project/program leadership including CRPs, Production Readiness Reviews, multi-site deployments and complex stakeholder management.
• Quality Systems Knowledge: Familiar with inspection, quality procedures and regulatory requirements (MRP Pt 145 / MAOS / CAMO).
• Shop & Operational Processes: Awareness of maintenance processes, FOD/ESD procedures and production vs in-service differences.
• Understanding of aircraft maintenance processes (fixed & rotary wing) and experience leading scheduled maintenance/modifications in regulated environments.

Becoming a Boeing Employee

The Boeing benefits package goes above and beyond, focusing on your physical, emotional, financial and social well-being. Here’s a snapshot of what we offer:

• Competitive salary and annual incentive plans

• Continuous learning - you’ll develop the approach and skills to navigate whatever comes next

• Success as defined by you - we’ll provide the tools and flexibility, so you can make a meaningful impact, your way

• Diverse and inclusive culture - you’ll be embraced for who you are and empowered to use your voice to help others find theirs

• Excellent Adoption and Parental leave options

• 23 days plus UK public holidays and a Winter Break between Christmas and New Year

• Pension Plan with up to 10% employer contribution

• Company paid BUPA Medical Plan

• Short Term Sickness: 100% pay for the first 26 weeks

• Long Term Sickness: 66.67% of annual salary from 27th week

• 6x annual salary life insurance

• Learning Together Programme to support your on-going personal and career development

• Access to Boeing’s Well Being Programs, tool and incentives.

Security Clearance and Eligibility

Important information regarding this role: This role is for a locally hired position in the UK, and candidates must have current legal authorisation to work immediately in the UK, along with 5 years consecutive UK residency to date to be considered for the position.

Boeing will not attempt to obtain immigration and / or labour sponsorship for any applicant. Benefits and pay are determined at the local level and are not part of Boeing US based payroll.

Language Requirements:

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Security Clearance:

Visa Sponsorship:

Contingent Upon Award Program

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