Business Analyst

Position Overview:

The Corporate Technology team manages the IT requirements of the corporate functions within Squarepoint. We work with Finance, HR, Compliance, Legal, Recruitment & Talent, and other corporate teams to review current and proposed processes and provide design solutions, as well as test, implement and provide post-production support for any implemented changes. We also get involved in onboarding 3rd party applications and work with technical core teams to build custom inhouse solutions.

We are seeking new business analysts to join our growing team. You will be part of a learning culture, where teamwork and collaboration are encouraged, excellence is rewarded, and diversity of thought and creative solutions are valued. As a business analyst you will work closely with our business teams to research requirements, design, build, test, and maintain solutions.

• Examine and analyze existing IT systems and business models to identify requirements.
• Map and document interfaces between legacy and new systems, or multiple internal and external systems.
• Identify options for potential solutions and assess their technical and business suitability.
• Conduct requirements analysis and prepare specific proposals for modified or replacement systems.
• Collaborate closely with end users, testers and developer, to ensure technical compatibility and user satisfaction.
• Oversee the implementation of new systems, including data migration, training.
• Support users with change control and system updates.
• Provide training and user manuals for new systems.
• Stay updated with technical and industry developments.
• Translate stakeholders’ requirements into highly specified project briefs/ requirements.
• Define project requirements by identifying project milestones on Confluence.
• Manage Jira project administration tasks and be familiar with Jira and Confluence.
• Gather and document detailed business requirements from stakeholders.
• Facilitate workshops and meetings to elicit requirements and feedback.
• Develop and maintain project documentation, including business cases, user stories, project documentation and process flows.
• Conduct gap analysis to identify areas for improvement in business processes.
• Create and manage project timelines, ensuring milestones are met.
• On occasion, perform user acceptance testing (UAT) to ensure solutions meet business needs.
• Act as a liaison between multiple teams to ensure alignment and effective communication.
• Analyze data to identify trends and provide insights for decision-making.
• Develop and deliver presentations to stakeholders to communicate project status and findings.

Required Qualifications:

• Bachelor’s degree in Computer IT or equivalent work experience.
• Must have a minimum of 4 years of experience in similar role.
• Well-developed analytical, diagnostic, and problem-solving skills.
• Excellent organizational and customer service skills.
• Great written and verbal communication skills
• Ability to creatively approach and solve situations.
• Capable of prioritizing multiple projects and still meet deadlines.
• Experience with Salesforce, ideally with an Administrator qualification.
• Knowledge of and experience with APIs.
• Experience with DocuSign, ideally at an Administrator level.
• Proficiency with software commonly used to manage data (ie. MS Excel advance skills examples create macros, manage macros) and previous experience with analyzing and modifying large amounts of data.
• Previous experience creating high quality documentation for both projects and system/business processes.