Business Support Executive

Business Support Executive
London Marylebone
Founded in 2013, Sestini & Co (Sestini) are a team who specialise in cross-border tax consultancy for expatriates and high net worth individuals. Sestini joined the Shaw Gibbs Group in August 2024, a growing top 35 accountancy practice who provide expert solutions for entrepreneurial businesses and private individuals. 
Members of the Shaw Gibbs Group are committed to investment in their teams of high-quality specialists who work with the best-in-breed technology to create value for clients which exceeds expectation. 
The culture of the firm is very important to us and is based on our company values of expert, respectful, innovative and collaborative. We develop high performing teams diverse in experiences, backgrounds and ideas. 
As a growing company, there are plenty of opportunities for development and quick progression. Our practice is known for having a friendly and supportive team culture where everyone receives training and development to increase their technical knowledge and their commercial and management skills. We put our people first and are constantly looking for ways to improve our people experience. With respectful as one of our values, we are committed to creating an inclusive culture that respects, values and celebrates cultural and individual differences.
We have several offices in Central and Southern England and have ambitious plans to expand our business. To support the organisation’s growth, we have created a new opportunity for a Business Support Executive to join our London team. This is a permanent full-time role.
The Role
Your key responsibilities will include:

• Supporting the Business Management Team with the day-to-day operations of the office, including managing office supplies, equipment, and facilities 
• Using onboarding software create new client and follow process for onboarding, including creating letters of engagement, AML procedures and conversions.  Monitor and complete AML for existing clients as required.
• Continuously evaluating and suggesting improvements to administrative processes to enhance efficiency and productivity across the group.
•  Providing support to the US Personal Tax team when required, including maintaining and organising important records, documents and databases as requested. Ensure data security and compliance with relevant regulations. Maintain paper and electronic filing systems and archiving processes, ensuring accuracy, efficiency and confidentiality.
• Facilitate effective communication within the organisation and with external parties, such as clients, vendors, and partners.
• Providing support for various projects by coordinating tasks, tracking progress on team trackers, and assisting in project management as requested.
• Use various software and tools to manage administrative tasks, such as Microsoft Office, project management software, and communication tools.
• Ensure that the organisation's administrative policies and procedures are followed and updated as needed.
• Stay informed about relevant regulations and compliance requirements that may affect the organisation's administrative functions.
• Provide support with monthly billing for the US team, deliver general administrative assistance to Managers and Directors as requested, and manage incoming post by opening, scanning and allocating items daily. Assign and complete tasks allocated through the Business Support Ticketing system, answer incoming calls and transferring or take messages where required.

 
What We Can Offer You

• Joining a fast growing company with exciting growth plans ahead
• Plenty of opportunity to increase your technical knowledge and skills
• A varied role within a talented and experienced team
• ERIC internal recognition awards – monthly recognition awards that celebrate those who champion the Shaw Gibbs values 
• Regular employee events including a company-wide summer party
• A competitive benefits package, including:
  • A 25 day core holiday allowance plus other holiday-related benefits, such as: Holiday trading (the ability to buy or sell up to 5 days holiday per year), flexible bank holidays (the ability to flex your bank holidays to a day that suits you best) and additional holiday with service
  • A dedicated “Wellbeing Day” – an additional day off per year to focus on your wellbeing
  • Employee Assistant Programme (EAP) which includes access to 24/7 online GP consultations, 2nd medical opinions, online counselling, and mental health first aiders present in every office
  • Shaw Gibbs Rewards – access to discounts on a wide range of retailers
  • Health Cash Plan – money back on routine health appointments
  • Electric Vehicles Salary Sacrifice Scheme
  • Pension Salary Sacrifice Scheme
  • Cycle to Work Scheme
  • Client and employee referral bonuses
  • Death in Service Life Assurance
  • Gym membership discounts

About You

• You will have GCSEs in Maths and English at grade 5 or above (or equivalent)
• Typically, you will have several years of experience in administrative roles, with a proven track record of increasing responsibility. 
• An understanding of the specific industry or sector in which the organisation operates is desired but not required.
• You will be able to demonstrate a commitment to maintaining the highest standards of ethics and confidentiality in handling sensitive information.
• You will be able to demonstrate precision in record-keeping and administrative tasks is crucial to avoid errors.
• You will have the capacity to adapt to changing circumstances and prioritise tasks accordingly.
• You will have a proficiency in using office software, project management tools, and other relevant software.
• You will have the ability to identify issues and develop solutions to improve processes and workflow; as well as
• Excellent written and verbal communication skills are necessary for effective interaction with team members and external stakeholders.
• Strong organisational and multitasking abilities are crucial for managing administrative tasks efficiently. 
• A positive, confident and proactive attitude 
• Enjoy working as part of a team and self-motivated
• Relevant work experience and/or experience of working within a fast paced office environment.

 
How to Apply
To apply for this vacancy, please click on the ‘Apply for this job’ button at the bottom of the page.
Additional Information
Shaw Gibbs is an inclusive employer and we are committed to providing equal opportunities to all candidates by ensuring a comfortable and accessible interview experience. We understand that some individuals may have specific needs or require accommodation/adjustments during the recruitment process. If you require any adjustments to ensure your recruitment experience with Shaw Gibbs is as inclusive and accessible as possible, please let us know at your earliest convenience via email.
We believe that diversity makes Shaw Gibbs a stronger firm and we look to employ people with different ideas, styles and skillsets. This diversity stimulates a rich, creative environment – one in which our people develop, and our clients enjoy enduring results. We’re committed to recruiting, promoting and rewarding our people solely based on their ability to contribute to Shaw Gibbs’ goals, without regard to their sex, gender, race, disability, religion, national origin, ethnicity, sexual orientation, age or marital status.
*Please note you must already have the unconditional right to live and work in the UK. For this role, we are unable to offer sponsorship for work permits, so you will need to have the full right to live and work in the UK. Unfortunately, your application will be automatically rejected if you do not have these rights.*