Support the achievement of budgeted EBITDA by assisting Supply Chain, Customer Service and Sales. Responsibilities include customs compliance, report running, and customer account management.
About the role:To contribute to the achievement and maximisation of agreed budgeted EBITDA by supporting, Supply Chain, Customer Service and Sales departments.Responsibilities:
- Shared responsibility for ensuring the effective import on all solvent products from Europe that will include customs compliance, liaising with customs agents and working with the stock/transport team to ensure the smooth delivery of stock into multiple UK sites.
- Checking product duty requirements for all product imported from Europe.
- Running of relevant reports as required.
- Managing all aspects of service for a variety of key customer accounts.
- Cover Customer Service during times of absence (minimum 25 days PA).
- IBC and Spec Management.
- Supplier account set up.
- Supplier Price List maintenance.
- Product Code Creation responsibility/cover for all codes on the solvent trading points.
- Daily checking of Sales Orders.
- Chasing customer licences for tied oil, ethanol etc.
- Completion and distribution of monthly customer reports.
- Running alerts and sending order requirements to Solvents Purchase on a daily basis.
- Supporting the Solvent Product Managers on any ad hoc tasks as required such as quality, commercial and technical requirements.
- Undertake any reasonable tasks or duties assigned by the Business Manager – Solvents from time to time, related to the effective performance of the job and providing they are within the post holders skills and ability
- Experience in a Customer Service fast paced environment
Similar Jobs
Artificial Intelligence • Machine Learning • Natural Language Processing • Software • Conversational AI
The role involves leading technical evaluations, creating POCs, advising on architecture, and collaborating with sales and support for customer success in the EMEA region.
Top Skills:
APIsDockerJavaScriptKubernetesPythonRustTypescript
Artificial Intelligence • Hardware • Information Technology • Security • Software • Cybersecurity • Big Data Analytics
Responsible for promoting Motorola's video security and access control products, supporting sales activities, and managing customer relationships in assigned territory.
Top Skills:
Access ControlVideo Security Solutions
HR Tech • Information Technology • Professional Services • Sales • Software
The Customer Success Manager drives adoption and engagement for SMB clients through scalable, tech-enabled initiatives and AI-driven tools, ensuring client satisfaction and value realization.
Top Skills:
Chat GptChurnzeroGeminiGongSalesforceTableauZendesk
What you need to know about the London Tech Scene
London isn't just a hub for established businesses; it's also a nursery for innovation. Boasting one of the most recognized fintech ecosystems in Europe, attracting billions in investments each year, London's success has made it a go-to destination for startups looking to make their mark. Top U.K. companies like Hoptin, Moneybox and Marshmallow have already made the city their base — yet fintech is just the beginning. From healthtech to renewable energy to cybersecurity and beyond, the city's startups are breaking new ground across a range of industries.
