Business Operations Specialist

Global-e (Nasdaq: GLBE) is the world’s leading platform to enable and accelerate global, direct-to-consumer cross-border e-commerce growth. The chosen partner of hundreds of retailers and brands across the United States, Europe and Asia, Global-e makes selling internationally as simple as selling domestically. Through our comprehensive end-to-end solutions that combine the best-in-class localization capabilities, big-data business intelligence models and streamlined international logistics, we enable retailers and brands to increase international sales and achieve significant global online growth. Our people play the key role in our success, and we are always looking for more driven, talented and ambitious individuals to join our growing international team.

We are looking for a Regional Business Operations Manager to drive operational excellence and strategic initiatives for our EMEA business. This role is critical in improving processes, analyzing data-driven insights, optimizing regional performance, and ensuring seamless execution across business functions.

The ideal candidate will partner closely with EMEA leadership to streamline operations, enhance reporting, and support data-driven decision-making. This is a high-impact role, you’ll act as the trusted advisor to senior leadership, helping to drive strategic decision-making while ensuring operational excellence in a fast-growing global environment. You will be reporting directly to the VP of Revenue Operations and Global Partnerships, with a dotted line reporting to the CEO of EMEA.

What You’ll Do:

Operational Efficiency & Process Improvement

• Identify and implement process improvements that enhance productivity, scalability, and cross-functional collaboration
• Support HubSpot CRM management and ensure high data quality, reporting accuracy, and system efficiency
• Collaborate with FP&A, Data Analytics, Sales, and Customer Success teams to improve forecasting, pipeline management, and regional reporting

Data Analytics & Performance Insights

• Analyse business performance, market trends, and sales leading and lagging indicators in our CRM to support strategic decision-making
• Provide management with actionable insights on revenue trends, sales efficiency, and customer success metrics
• Collaborate with the Revenue Operations team to develop dashboards and reports to track key business metrics and improve visibility across teams

Business Strategy & Execution

• Partner with EMEA leadership to drive regional growth initiatives and improve operational effectiveness
• Assist in business reviews and regional planning cycles by preparing key insights and performance reports

Cross-functional Collaboration

• Act as a bridge between EMEA leadership and global teams (Finance, Revenue Ops, GTM, Product, etc.) to align strategy and execution
• Drive operational excellence in regional go-to-market (GTM) execution, pricing strategies, and competitive analysis
• Work closely with the CEO of EMEA to provide operational support and ensure alignment with global business priorities

Requirements:

• 4+ years of experience in Business Operations, Strategy, Revenue Operations, or Consulting within a high-growth tech or SaaS company
• Strong analytical skills with proficiency in Excel/Google Sheets, SQL (a plus), and business intelligence tools (e.g., Qlick, Looker, Tableau, or Power BI)
• Experience with CRM and sales tools (HubSpot or Salesforce preferred) and a deep understanding of revenue operations processes.
• Ability to work cross-functionally and influence senior leadership in a matrixed organisation
• Comfortable in a fast-paced, high-growth environment, with a problem-solving mindset and a keen eye for operational efficiency
• Strong communication skills and the ability to present complex data in a clear and actionable way
• Experience with data extraction tools such as Fivetran, Matillion, or UiPath, with the ability to automate and streamline data workflows
• Strong knowledge of third-party tools and extensions for HubSpot or Salesforce, with a curiosity-driven mindset to continuously optimize systems, integrations, and workflows for greater efficiency.

Our people play the key role in our success, and we are always looking for more driven, talented, and ambitious individuals to join our growing international family.

Global-e is an equal opportunity employer. Our team is made up of people from a wide variety of backgrounds and lifestyles. We embrace diversity and welcome applications from people of all walks of life.