Business Insights Analyst

Job Description

Do you have a passion for data? Join us to define and drive positive changes to help us remain at the front edge of consumer engagement through an interconnected ecosystem of touchpoints!

Based in Slough, this role will follow our hybrid working model (3 days a week in the office). No relocation assistance will be offered for this role.

Core Responsibilities

• Harness data points to form a 360 view of the journeys our consumers, fans and families take across our digital touchpoints, connecting engagement data with key data points and insights from other parts of the business.

• Transform reports into engaging and insightful presentations tailored for diverse stakeholders.

• Represent the voice of the consumer through contact reporting and in-depth insights that drive key business decisions and transformation.

• Build, develop and maintain data models, reporting systems, and dashboards to review and communicate performance metrics.

• Analyse performance from a well-rounded view, transferring raw data into measurable insights using data points from quantitative and qualitative channels and touchpoints.

• Work with partner business teams to proactively define analytic questions, scopes of work and align on priorities, all the while challenging status quo beliefs through insights.

• Collaborate in cross-functional projects using data modelling and analysis techniques to discover insights that will guide strategic decisions and uncover optimisation opportunities.

• Examine, interpret and report results of analytical initiatives and insight activities to stakeholders across the business.

Play your part in our team succeeding

LEGO Consumer & Shopper Engagement (CSE) has the objective of putting the voice of the consumer at the heart of everything we do, providing the insights to drive data-based decision making at all levels.

We are looking for a Business Insights Analyst to bring their skills with data analysis, insights creation and communication to contribute to our growth and development. Our data comes from a wide range of interactions with consumers, from phone calls to chatbots to social media, and is evolving all the time. We have the vision to fully utilise this data to drive consumer-focused decision making across the business, and this position will play a key role in driving the realisation.

Do you have what it takes?

• Experience working with databases, producing data analytics and reporting.

• Proven communication and presentation skills to deliver and present deep-dive reports to various stakeholders.

• Strong storytelling ability.

• Advanced ability to utilise various data sources to synthesise insights.

• Hands-on experience with Power BI or Tableau. SQL/Python and Adobe Analytics would be an advantage.

• Excellent communication and partner management skills, including proactively defining questions, scope, and delivery.

• Ability to work both independently and in close collaboration with cross-functional project teams.

• Engagement and understanding of other business areas, data/insights sources, strategies, challenges.

Applications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you're interested in this role we encourage you to apply as soon as possible.

What’s in it for you?

Here is what you can expect:

Family Care Leave - We offer enhanced paid leave options for those important times.

Insurances – All colleagues are covered by our life and disability insurance which provides protection and peace of mind.

Wellbeing - We want our people to feel well and thrive. We offer resources and benefits to nurture physical and mental wellbeing along with opportunities to build community and inspire creativity.

Colleague Discount – We know you'll love to build, so from day 1 you will qualify for our generous colleague discount.

Bonus - We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme.

Workplace - When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process.

Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.

The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age and religion) to apply for roles in our team.

The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.

Thank you for sharing our global commitment to Children’s Rights.

Just imagine building your dream career.

Then make it real.

Join the LEGO® team today.