An Agency Business Executive role at JCDecaux sits right at the commercial and strategic heart of this team acting as the vital bridge between media agencies and JCDecaux’s vast out-of-home (OOH) inventory.
What you'll be doing...
- You'll be building client brief responses, planning targeted and relevant campaigns to deliver the client's desired objective and outcome; Selling the benefits of the JCD audience to the agency and securing the media investment.
- Providing support to your agencies when needed, to help facilitate and ensure a smooth transition through the booking process. Ensuring a high standard of customer care throughout the sales cycle and process.
Strategic Account Management
- Relationship Building: Serve as the day-to-day, high-energy point of contact for assigned agency buying points, building long-term trust and visibility for the JCDecaux brand.
- Educating the Market: Run continuous agency workshops and presentations showcasing the JCDecaux Product.
- Brief Extraction: Consult directly with agency planners to understand their clients' overarching marketing goals, successfully pulling out briefs and positioning OOH as a necessary line item to drive revenue growth from your Agencies.
Campaign Planning & Execution
- Responding to Briefs: Collaborate internally with the Data & Insight teams to turn briefs into highly targeted, audience-led media proposals (utilizing tools like Route, Touchpoints, and internal DMPs).
- End-to-End Delivery: Oversee the campaign lifecycle from initial booking, availability and optioning through to implementation, ensuring seamless coordination between departments. – high performing area of the job with a fast turn around time.
A little bit about you...
Skills & Experience
- Achieve revenue, activity and KPI targets set by your Manager
- Be proactive to drive revenue growth from you portfolio and to help and support the team where necessary.
- Account manage all existing agencies to ensure a smooth customer transition. Communicate the benefits of our audience and channels to them Respond to customers’ needs /complaints and resolve problems.
- Build internal collaborative working relationships with other departments including campaign planners, finance and marketing.
- We require someone with Account Management Expertise
- Ability to drive value adding business conversations with agencies, over the phone or via email.
- Excellent customer service skills, ideally gained within media sales
- Excellent communication skills both verbal and written
- Customer focusses attitude; ability to deliver a positive client experience
- Ability to work with minimum supervision and under own initiative to find solutions for clients
- Able to prioritize work flows; strong planning and organizational skills and works well under pressure.
- Confident, self-assured; driven by success and reward
- Ability to meet deadlines, work within timescales and demonstrate initiative
A little bit more about us...
We believe in building a diverse and inclusive culture and positive employee experience.
We are One Team, more than just ourselves.
We are customer first, we understand, and help solve our customers’ problems.
We Test & Learn, we are empowered to learn and grow, unafraid of change.
We choose to care, we are committed to doing the right thing, the right way.
It’s really important to us that we give as much to our colleagues as they give to us.
Our latest Belonging Survey showed that our colleagues feel valued and listened to as we continue to build an environment where everyone can thrive, grow, belong and be their authentic selves.
We believe that diversity of thought, experience and background provides the platform for great creativity,
We are committed to equal employment opportunities regardless of race, colour, ancestry, religion, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity.
Many of our Colleagues work flexibly in many different ways. Please talk to us at interview about the flexibility you need. We can’t promise to give you exactly what you want, but we do promise not to judge you for asking.
About our recruitment process….
1. You find or get sent this job advert, read it, and feel like you’re you’d be a great addition to the JCD family.
2. You send in your application to let us know you’re interested.
3. We see your application, get excited, and give you a call.
4. You’ll meet us twice, depending on the role prepare a presentation and we’ll get to know each other.
5. You’ll begin your journey with us, we're excited to support and develop you throughout your career.
JCDecaux Brentford, England Office
Brentford, United Kingdom
JCDecaux London, England Office
London, United Kingdom
JCDecaux Westminster, England Office
Westminster, United Kingdom
