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We are seeking a motivated and proactive intern to support the UK Country Manager in driving customer acquisition, brand visibility, and community engagement. The ideal candidate is passionate about African communities in the UK, especially Zimbabwean and South African groups, and is eager to contribute to grassroots marketing, event activations, digital outreach, and customer growth.
Key Responsibilities
Event Support & Activation
- Attend community events, cultural festivals, markets, and expos to represent Mukuru and increase brand visibility.
- Assist in the planning, setup, execution, and post-event reporting for Mukuru activations and sponsorships.
- Engage directly with potential customers to explain Mukuru’s services and sign them up on the spot.
- Work with local community leaders and influencers to co-create activations that resonate with diaspora audiences.
Community Research & Engagement
- Research relevant UK-based Zimbabwean, South African, and broader African diaspora events, associations, churches, student groups, and community influencers.
- Maintain a calendar of upcoming diaspora events, sponsorship opportunities, and cultural milestones.
- Identify emerging community trends, digital platforms, and partnership opportunities.
Sales & Growth Support
- Assist in generating and qualifying local sales leads and affiliate marketer referrals.
- Help onboard and track community agents, ambassadors, or resellers.
- Analyse local customer data and provide insights on regional engagement opportunities.
- Participate in pilot campaigns targeting niche communities.
Product Feedback & Enhancement
- Collect user feedback from events and community outreach on the Mukuru app and services.
- Participate in internal sessions to relay user insights and propose product enhancements.
- Test Mukuru’s digital platforms from a local customer perspective and provide user journey suggestions.
Administrative Support
- Provide general admin support to the Country Manager, including organizing files, handling forms, and scheduling.
- Support with content documentation: photos, testimonials, reports, and case studies from field activities.
- Assist in managing communications and records with event organizers, vendors, and partners.
Desired Skills & Experience
- Passionate about African diaspora communities, especially Zimbabwean and South African.
- Strong communication and interpersonal skills.
- Highly organized, reliable, and detail oriented.
- Able to work evenings or weekends during community events (with advance notice).
- Tech-savvy with interest in fintech and digital tools (bonus if familiar with Mukuru).
- Marketing, business development, or community management background (academic or practical).
- Proficient in Microsoft Office/Google Workspace; basic Canva or social media skills are a plus.
What You'll Gain
- Hands-on experience in fintech, community engagement, and grassroots marketing.
- Exposure to diaspora marketing strategy, product management, and event planning.
- Opportunities for mentorship, training, and career development within a growing global company.
- A chance to make a real impact in the lives of people sending money home and using financial services across borders.
I am sure you are reading this job description and meet majority of the criteria BUT you may also still not be 100% comfortable in applying. We believe that there is a place for everyone under the Mukuru sun and we want YOU to contribute to our diverse tapestry of talent. So come on, take a leap of faith, and send your application if you meet majority of our requirements. Remember to include a snippet of how you will bring value and help us build a future of success that will help us determine where and how you may best be suited” Maybe you are just the future Mukurian we need!!
Should you be appointed in a remote/work from home role at Mukuru, it is your responsibility to ensure that you have uninterrupted internet connectivity and a ‘work-like’ environment at your home location, in order to deliver your best in terms of performance, productivity and service to our customers.
If you do not receive any response after two weeks, please consider your application unsuccessful.
NB: ALL STAFF APPOINTMENTS WILL BE MADE WITH DUE CONSIDERATION OF THE COMPANY’S DIVERSITY AND INCLUSION PLANS
