Lead and scale the business development function: own revenue targets, recruit and manage BD executives, build strategic NHS relationships (GPs, PCNs, ICBs), develop scalable sales processes and playbooks, manage complex multi-stakeholder NHS sales cycles, collaborate with Customer Success for handovers, track pipeline and forecasting in CRM, and represent the company at industry events.
About QuantumLoopAI
QuantumLoopAI is transforming how patients access NHS primary care. Our AI-powered reception system, EMMA, serves millions of NHS patients, helping GP surgeries manage demand, reduce phone queues, and ensure patients get the right care at the right time. EMMA answers every patient call instantly, handles hundreds of calls simultaneously, and integrates with existing clinical systems. Backed by leading healthcare investors and working with NHS practices across England, we're building the future of primary care access. As we prepare for our Series A and expand our commercial team, we're looking for a Business Development Manager to lead and scale our growth engine.
About the Role
This is the leadership role for our business development function. You will own the full BD pipeline while building and managing a team of Business Development Executives. Your mission is to drive new surgery sign-ups across England, develop strategic relationships with Primary Care Networks (PCNs) and Integrated Care Boards (ICBs), and create a repeatable, scalable sales process that fuels QuantumLoopAI's next phase of growth. This is a player-coach role where you carry your own target while ensuring your team hits theirs.
What You'll Do
- Own and deliver the business development revenue target across the team, carrying a personal pipeline alongside team oversight
- Recruit, manage, and develop a team of Business Development Executives, setting standards for outreach quality, pipeline discipline, and deal progression
- Build and maintain strategic relationships with GP Practice Managers, PCN leads, ICB decision-makers, and NHS procurement stakeholders
- Develop and refine the end-to-end sales process from prospecting through to signed contracts, creating playbooks and frameworks that scale
- Lead complex, multi-stakeholder sales cycles involving clinical, operational, and financial decision-makers within NHS primary care
- Collaborate with Customer Success and Implementation teams to ensure smooth handovers and strong early adoption
- Work closely with the leadership team to shape commercial strategy, pricing, and market positioning
- Track pipeline health, forecast accurately, and report on commercial performance using CRM tools
- Represent QuantumLoopAI at NHS conferences, industry events, and networking opportunities across the primary care landscape
Requirements
Essential
- Proven experience in B2B SaaS or technology sales with a track record of consistently meeting or exceeding targets
- Experience managing or leading a small sales or business development team, including coaching, target-setting, and performance management
- Demonstrable ability to manage complex, multi-stakeholder sales cycles with long decision timelines
- Strong understanding of consultative selling approaches and the ability to map solutions to operational pain points
- Experience with CRM systems and pipeline management disciplines
- Excellent communication and presentation skills with the ability to engage senior stakeholders and decision-makers
- Self-starter mentality with the ability to thrive in a fast-paced, early-stage environment where processes are still being built
Desirable
- Experience selling into the NHS, local government, or UK public sector
- Familiarity with NHS primary care structures, including GP surgeries, PCNs, ICBs, and commissioning processes
- Experience in healthcare technology, digital health, or health-related SaaS products
- Understanding of NHS procurement frameworks and compliance requirements such as DTAC or DCB0129
- Experience scaling a BD or sales function from early stage through to Series A and beyond
Benefits
- Competitive package depending on experience
- Potential share options (subject to company scheme)
- Professional development including conference attendance and CPD support
- The opportunity to build and lead the commercial function at one of the UK's fastest-growing healthtech companies
- Direct impact on NHS patient care, serving millions of patients across England
- Work from our Canary Wharf headquarters alongside a driven, mission-focused team
- Early-stage opportunity with significant scope to shape strategy, process, and culture as the company scales
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