Business Development Manager - UK

Posted 9 Days Ago
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London, Greater London, England
7+ Years Experience
Consumer Web • eCommerce • Software
Trustpilot helps upgrade the world!
The Role
As a Business Development Manager at Trustpilot, you will be responsible for generating new business opportunities in the UK market, owning the full sales cycle, collaborating with various teams, and building a healthy pipeline to exceed targets. The role offers a hybrid work setup in Central London and includes competitive salary, uncapped commission, holiday days, learning opportunities, health benefits, and more.
Summary Generated by Built In

Our vision is to be the universal symbol of trust, bringing consumers and businesses together through reviews. We are well on our way — but there’s still an exciting journey ahead. Join us at the heart of trust.


As part of our new business team, you’ll have an integral part in ensuring that people around the world continue to see Trustpilot everywhere! We are very proud to be one of the most viewed websites in the world and our customers partner with us to ensure they become better, to be seen more and to sell more. 

If you share our values of being open, transparent and collaborative and you want to sell a solution that you can really be excited about, then read on…

What you'll be doing:

  • Generate new business opportunities with prospective clients by targeting various verticals in the UK market
  • Take ownership of the full 360 sales cycle (generating leads, demonstrating the product, pricing, negotiation and closing)
  • Work closely with your colleagues in Customer Success, Trials, Partnerships, Sales development and management to ensure that you offer the best solution to our customers
  • Collaborate with our marketing team to convert inbound leads from events, webinars and case studies
  • Build a healthy pipeline to ensure that you’re always exceeding your targets

Who you are:

  • A growth mindset - you’re always looking to better yourself and we can give you the platform to do it.
  • Enthusiasm for the world of SaaS, E-commerce and online reviews
  • Background or familiarity with the E-commerce world
  • Familiarity with selling to decision-makers in multiple different industries

We are:

  • Enthusiastic about what we do. Our sales teams are super collaborative and it’s a fun place to work if you enjoy seeing your hard work recognised and rewarded.
  • Our culture is fast-paced and our employees grow as we do. You’ll have plenty of personal development opportunities thanks to our in-house L&D team and individual career mapping.
  • Ideas people. We want our employees to be creative and always champion new ways of working

What's in it for you:

  • A hybrid work set up (3 days in our Central London office, 2 days WFH)
  • Competitive base salary with an uncapped commission structure + company bonus
  • 25 day holiday per year, increasing to 28 days after 2 years of continuous employment
  • Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community
  • Rich learning and development opportunities supported through the Trustpilot Academy, LinkedIn Learning and Blinkist
  • Pension and life insurance 
  • Health cash plan, online GP, 24/7, Employee Assistance Plan
  • Full access to Headspace, a popular mindfulness app to promote positive mental health
  • Paid parental leave
  • Season ticket loan and a cycle-to-work scheme
  • Central office location complete with table tennis, a gaming corner, coffee bars and all the snacks and refreshments you can ask for
  • Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities and team socials
  • Access to over 4,000 deals and discounts on things like travel, electronics, fashion, fitness, cinema discounts and more. 
  • Independent financial advice and free standard professional mortgage broker advice (worth £495 in waived fees)

Still not sure?

We want everyone to feel like they can see themselves at Trustpilot. We're keen to hear about your experiences as well as how you can help to create a fantastic culture for our amazing Trusties. So, don't worry if you're looking at this job description and feel like you don't meet all the requirements, we'd still really like to hear from you!

#LI-Hybrid #LI-KW1

About us

Trustpilot began in 2007 with a simple yet powerful idea that is more relevant today than ever — to be the universal symbol of trust, bringing consumers and businesses together through reviews. Trustpilot is open, independent, and impartial — we help consumers make the right choices and businesses to build trust, grow and improve.

Today, we have more than 300 million reviews and 67 million monthly active users across the globe, with 127 billion annual Trustpilot brand impressions, and the numbers keep growing. We have more than 900 employees and we’re headquartered in Copenhagen, with operations in  Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan and New York. 

We’re driven by connection. It’s at the heart of what we do. Our culture keeps things fresh –– it’s built on the relationships we create. We talk, we laugh, we collaborate and we respect each other. We work across borders and cultures to be the universal symbol of trust in an ever-changing world. With vibrant office locations worldwide and over 50 nationalities, we’re proud to be an equal opportunity workplace with diverse perspectives and ideas. 

Our purpose to help people and businesses help each other is a tall order, but we keep it real. We’re a great bunch of humans, doing awesome stuff, without fuss or pretense. A successful Trustpilot future is driven by you –– we give you the autonomy to shape a career you can be proud of. If you’re ready to grow, let’s go. 

Join us at the heart of trust.

The Company
London
912 Employees
Hybrid Workplace
Year Founded: 2007

What We Do

Hi. We're Trustpilot.

We don’t mean to brag, but we’re not your average review provider. We’re the only review platform open to all businesses and consumers — yet independent of both — and trusted around the world for our focus on transparency and content integrity.

For consumers, we’re a direct line of communication to the businesses that shape our world. For businesses, we’re a way to learn from customer feedback and offer better products and experiences.

Why Work With Us

Trustpilot is on a global mission of expansion to create trust and transparency within the online shopping experience. Founded in Denmark in 2008, we have six offices globally, with NYC being our flagship location in North America. With an "in it to win it" mentality, employees enjoy a collaborative environment that fosters professional development

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Trustpilot Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Balanced work-life environment, with flexibility and the option to regularly work from home part of the week

Typical time on-site: 2 days a week
Edinburgh, GB
London, GB

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