Business Development Manager - Motor Finance (JBR)

Shawbrook provides finance to a wide range of customer segments that value the premium experience, flexibility and certainly we deliver.  We are a purpose-led organisation, with a focus on delivering long-term sustainable value for all our stakeholders.

We have a diversified offering, with our innovative lending propositions tailored to meet specific customer needs in carefully selected markets across SME, Real Estate and Personal. Our products range from complex structured credit facilities for growth-focused businesses to mortgages for professional landlords and property investors, as well as simple loans for consumers delivered digitally.  We fuel our lending through customer deposits, which we attract by delivering a premium experience, choice and consistently great value to smart savers.

The business model we have created is unique and difficult to replicate, with our ‘best of both’ approach combining deep human expertise with advanced digital, tech and data capabilities.  This combination not only allows us to deliver excellent customer experiences, but to do so efficiently and at scale.  We are proud of our innovative and agile culture, which drives consistently high employee engagement scores and makes Shawbrook an attractive destination for the best talent. If you’re willing to roll up your sleeves, contribute new ideas and believe anything is possible, you’re our kind of person.

Work with us because you:

• Want to be part of a bank built for the dynamics of the modern world
• Relish a challenge and enjoy a fast-paced, innovative and hardworking culture
• Enjoy finding new and better ways to solve complexity and make things happen
• Want to belong to a diverse culture that stands shoulder to shoulder with minority and underrepresented groups
• Care about society and the environment and want to be part of a business that cares too
• Want to continue to grow professionally and be the best version of yourself

The Business Development Manager (BDM) is responsible for initiating, developing, and managing strong, productive relationships with business introducers within an agreed market segment or defined geographical area. The role drives volume, profitability, and quality of originated business while representing JBR Capital and Shawbrook professionally. The BDM contributes to Shawbrook’s values by delivering outstanding customer experiences, supporting business growth, and operating with integrity, innovation, and accountability.

Key Responsibilities

• Provide exceptional and market‑leading service to Introducers and End Users with a professional, knowledgeable, and enthusiastic approach.
• Achieve agreed sales targets through acquisition of new accounts and development of existing introducer relationships.
• Onboard, manage and drive productivity of introducers, incorporating structured feedback via Introducer Satisfaction Surveys.
• Generate profitable business through proactive engagement and a solutions‑driven, “can‑do” approach.
• Plan and implement tailored sales development strategies to maximise opportunities with both new and existing introducers.
• Maintain comprehensive territory analysis and develop the region through strategic planning and regular reviews.
• Review and evaluate introducer relationships bi‑annually, supporting governance requirements and assessing compliance processes.
• Assist introducers with pricing and commission planning using the JBR Pricing Model and understanding their business plans.
• Support introducers with origination from quotation to payout where required.
• Engage directly with End User customers using a personalised concierge approach where appropriate.
• Provide senior management reporting including pipeline management, forecasting, and budgeting.
• Maintain up‑to‑date knowledge of regulatory and legislative requirements including Data Protection and Anti‑Money Laundering.
• Attend introducer events, broker days and industry automotive events as a brand ambassador.

Skills & Experience

• Previous experience and strong track record within Motor Finance, ideally in the high‑end luxury sector.
• Experience in Point‑of‑Sale Motor Finance gained through a dealer, broker or manufacturer environment.
• Strong understanding of the car‑buying process and the role of Financial Services within it.
• Knowledge of relevant legislation including the Consumer Credit Act and Anti‑Money Laundering regulations.
• Proven sales success with strong commercial awareness.
• Excellent communication, interpersonal and presentation skills.
• Customer‑centric mindset with urgency, professionalism and integrity.
• Strong negotiation skills and the ability to work autonomously.
• Good IT literacy including Word, Excel, PowerPoint, Outlook and Salesforce.
• Flexibility to work occasional unsocial hours or weekends as required.

Key attributes

• Tenacity, resilience and drive to exceed sales targets.
• Strong relationship‑building skills and a partnership‑focused mindset.
• High integrity, professionalism and alignment to Shawbrook’s values.
• Ability to work autonomously while contributing positively to team culture.
• Problem‑solving mindset with the ability to navigate complexity.

Your Wellbeing - We take your health and well-being very seriously by providing a range of benefits to give you and your family peace of mind. These include:

• Market leading family friendly policies such as access to our Maternity, Adoption and Paternity policies from Day 1 of your employment
• Free access to Headspace, a mindfulness & meditation digital health app
• Free access to Peppy digital health app that offers personalised support through fertility treatment becoming a parent or menopause
• EAP (Employee Assistance Programme) - Offering you support on a wide range of subjects including financial concerns, mental wellbeing and more general queries around family, work, housing, and health
• Cycle to work scheme
• Discounts on gym membership
• Contributory pension scheme & death in service

Your Lifestyle - It’s important you strike the right balance between your work and personal life. We provide benefits to support you when at work and when you’re enjoying your leisure time.

• Minimum of 27 days holiday per year
• Option to buy or sell holiday days through our flexi-holiday scheme
• Discounts on gym membership nationwide
• Access to discounts on a range of high street and online brands
• Community support and charitable giving

Your Contribution - We’re focused on rewarding those that go the extra mile in helping us achieve our goals.

• Participation in our annual discretionary bonus scheme designed to reward your contribution to our success
• Proudly Shawbrook recognition scheme focused on recognising our role models and thanking our colleagues for a job well done