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As a Business & Data Analyst within Global Forwarding, you will create, maintain, and distribute insights derived from key performance measures. You will evaluate business processes, anticipate requirements, identify opportunities for improvement, and design solutions for key customers. A strong background in global forwarding (air, ocean, and/or customs) is essential, as you will be analyzing performance and processes directly tied to international logistics flows. You will also educate internal and external stakeholders on trends and results, translating data into actionable insights that support informed decision‑making and positive change. Additionally, this role includes regular interaction with external stakeholders through business reviews, sales calls, and consultations.
This position can be based anywhere within the EU, provided it is located near a C.H. Robinson office location.
RESPONSIBILITIESThe duties and responsibilities of this position consist of, but are not limited to, the following:
Adapt and enhance reporting, analytics, and data applications based on stakeholder feedback.
Maintain a standardized library of reporting and analysis to support current and future business needs.
Use agile ways of working and work management tools to deliver high‑quality analytical outputs.
Analyze medium‑scale internal and external data sets to address complex business questions and improve decision‑making.
Apply your global forwarding expertise to identify trends, evaluate international logistics performance, and provide fact‑based recommendations that drive operational improvements and positive business outcomes.
Collaborate with leadership, analytics teams, and cross‑functional partners across the network to develop robust performance, optimization, and predictive analytics.
Partner with internal departments to understand business drivers and the impact of change across the organization.
Support the development of innovative, data‑driven solutions that improve supply chain services for customers across Europe.
Create and maintain project documentation, communicate progress, and ensure timely delivery of agreed outcomes.
Required:
Secondary school diploma or equivalent qualification.
Minimum of 2 years’ experience in a Business Analyst or similar analytical role in the logistics industry, ideally with a freight forwarder
Prior experience or strong knowledge of logistics and supply chain processes, with particular emphasis on global forwarding operations.
Solid working knowledge of the Microsoft Office suite, with proven intermediate proficiency in Excel.
Experience using data visualization and reporting tools such as Power BI and Tableau, as well as SQL for data querying.
Basic to intermediate coding experience (e.g. scripting or data manipulation).
Preferred:
Bachelor’s degree or equivalent practical experience.
Ability to influence change and work effectively within a large, geographically dispersed organization.
Collaborative working style with strong communication and stakeholder engagement skills.
Experience in data and financial analysis within a sales, commercial, or operations environment.
Working knowledge of Python, R, or similar analytical tools.
Demonstrated ability to analyze and interpret international freight data (air/ocean) and translate complex forwarding‑related insights into actionable business recommendations.
Organised, proactive, and able to manage multiple priorities effectively.
Commitment to fostering a diverse and inclusive work environment.
Real opportunities to grow your talent in a fast-moving, global organization
A fun, open, and inclusive workplace that encourages innovative thinking
Possibility to develop your language skills in our multilingual offices
Opportunities for professional growth with access to training platforms
Comprehensive benefits: competitive salary and performance-based bonuses, Employee Assistance Program (EAP), Employee Stock Purchase Plan (ESPP) after one year of employment
Flexible work arrangements to support a healthy work-life balance
Questioning if you meet the mark? Studies have shown that some individuals may be less likely to apply unless they match the job description exactly. Here at C.H. Robinson, we’re building an inclusive workplace where all employees feel they belong. If this position excites you, we welcome you to apply whether you check all the preferred qualifications or just a few. You may just be our next great fit!
