Business Assistant - Corporate Investment Bank, EMEA

Job Description
If you are looking for a role as a Business Assistant then you found the right place!
As a Business Assistant in the Corporate & Investment Bank, you will have the opportunity to support senior executives in a fast-paced environment. With your advanced skill set and minimum of 5 years experience in a similar role, you will demonstrate flexibility, confidentiality, and a strong work ethic. Your good time management, resourcefulness, and diligence will be key in delivering strong business and client outcomes. You will also have the opportunity to work on additional assignments outside the core EA responsibilities, providing a diverse and challenging role.
Job responsibilities

• Manage advanced, proactive diary scheduling, including senior internal/external meetings, conference calls, and orchestrating Off-Sites, Town Halls, Skip-Level meetings, and senior board engagements
• Partner with relevant teams to execute travel and entertainment bookings, enabling expense processing in line with policy. Escalate and enforce Firmwide T&E policies, ensuring compliance with receipt requirements and timely submission of necessary information
• Handle internal and external client interactions, including liaising with senior public figures and officials across industries globally, and coordinating department schedules and transactional activities
• Collaborate with teams to ensure accurate and timely expense processing. Escalate and enforce all Firmwide T&E policies, ensuring compliance and timely handover of necessary information
• Interface with wider support teams, partnering with Business Management and key stakeholders across LoB, confidently acting on behalf on senior management with a strong sense of ownership
• Utilise internal systems to complete accurate data entry, generate reports, MIS, metrics, and collate information using the MS Office suite as required
• Oversee distribution lists, technology usage, and other administrative housekeeping tasks
• Integrate into the business, understanding shifting group priorities and business expectations, taking appropriate and timely actions
• Collaborate with assistants across LoB to provide coverage as needed and build a strong global network
• Participate in additional projects and training opportunities, taking on ownership where appropriate, subject to performance.

Required qualifications, capabilities, and skills

• Professional executive client handling, ability to build and maintain business relationships
• Advanced executive diary management, can apply good judgment and understand competing priorities
• Strong, executive communication style both written and verbal with high degree of confidentially professionalism and gravitas
• Experienced travel coordinator: production of accurate itineraries, plan B & C, able to navigate systems expertly and optimise travellers time effectively with oversight of business costs
• Strong awareness of expense systems and cost control initiatives e.g., can champion expense policy and challenge stakeholders at point of booking where necessary
• Polished, professional approach, calm and composed manner, ability to work in a pressured environment and partner effectively across different hierarchies
• Exhibits a positive, common sense approach and can drive forward seniors schedule with ownership, can demonstrate pro-activity and ownership within the role
• Has a high level of attention to detail and delivers high quality results, high level technical capabilities
• Fully understands the culture of an Investment Bank, can quickly grasp the political landscape and key people within the organization
• Is a strong team player and solution orientated, can act as a role model and mentor to peers
• Stays current with all CIB/Firmwide Policies and can comfortably ensure those they support understand how to adhere to same. Will escalate concerns or issues

About Us
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.