Business Analyst

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Job Details
This role is in support of Cencora's third party logistics service in Europe operating through our Alloga business
Role Overview
We are seeking an experienced and detail-oriented Business Analyst to join Alloga's IT team. This role will be key to supporting our business growth, ensuring client onboarding activities follow defined business processes and that business requirements are captured, clarified, and translated into a clear delivery plan for IT teams.
You will act as the bridge between clients, business stakeholders and technical teams, working across both Waterfall and Agile deliveries and supporting the organisation's transition towards Agile. You will document requirements using a structured approach, including Gherkin (Given / When / Then) acceptance criteria.
Role Type: Full Time, Permanent (40 hours per week), Hybrid
Location: South Normanton, Derbyshire, UK
Key Responsibilities

• Partner with UK and France/Europe stakeholders to support onboarding growth initiatives.
• Engage in early scoping of new onboarding and systems work, capturing high-level requirements, business outcomes, benefits, assumptions, and constraints.
• Plan and facilitate structured requirements workshops to elicit, analyse, and document business, functional, and non-functional requirements.
• Collaborate with solution architects, product leads, developers, and testers to ensure requirements are understood and solution designs meet business needs.
• Translate business requirements into Epics, Features, and User Stories with clear Gherkin-based acceptance criteria in tools such as Jira/Azure DevOps. Baseline and track requirements, ensuring stakeholders understand and sign off on what will be delivered.
• Produce and maintain documentation such as As-Is / To-Be process flows, story maps, wireframes, user flows, and data/process diagrams as required.
• Support system and business testing by defining acceptance criteria, validating test coverage, and supporting traceability from requirements to testing outcomes.
• Support business acceptance by drafting UAT approaches/plans and coordinating UAT execution with business users.
• Support rollout by contributing to training materials and delivering user training where required.
• Ensure documentation meets agreed Alloga standards and is managed in a structured, auditable way.
• Contribute to continuous improvement across the BA community and ways of working.

Skills and Experience Required
Essential

• 5+ years' experience as a Business Analyst, with strong end-to-end requirements ownership.
• Strong systems BA capability (highly advantageous), including documenting system behaviours, data flows, and operational impacts.
• Experience working across Waterfall and Agile deliveries, comfortable operating in a transitioning environment.
• Proven ability to write high-quality user stories and acceptance criteria, ideally using Gherkin.
• Strong communication and stakeholder management skills, able to collaborate with technical and non-technical audiences.
• Strong analytical and problem-solving skills, with the ability to prioritise across multiple pieces of work.
• Familiarity with tools such as Jira, Confluence, Azure DevOps, or similar.

Desirable

• Experience in pharma / healthcare supply chain, distribution, logistics, warehousing, or transport operations.
• Integration experience (interfaces, dependencies, data mapping/flows) would be highly beneficial.
• BCS/IIBA certifications (e.g., BCS International Diploma in Business Analysis, CBAP) and/or Agile/SAFe certifications.

Language

• English is the working language (required).
• French (working knowledge) is an advantage.

Travel

• Occasional travel to France and other sites may be required.

What Cencora offers
Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements.
Full time
Affiliated Companies
Affiliated Companies: Alliance Healthcare Management Services Limited
Equal Employment Opportunity
Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.
The company's continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.
Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email [email protected]. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned