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GBST

Business Analyst Production Support

Posted 16 Days Ago
Hybrid
London, Greater London, England, GBR
Entry level
Hybrid
London, Greater London, England, GBR
Entry level
Business Analyst supporting GBST’s Composer platform by investigating and prioritizing production issues, gathering and documenting requirements, conducting impact assessments, writing functional specifications, and managing critical incidents. The role works with clients, development teams, and internal stakeholders while supporting regulatory changes affecting UK wealth management and pensions products. Strong knowledge of pensions, ISAs, wraps, investment platforms, stakeholder management, and production support processes is required.
The summary above was generated by AI

Join GBST and help support some of the UK's leading wealth management and platform businesses. As a Business Analyst, you'll work closely with clients, development teams, and internal stakeholders to investigate production issues, analyse business requirements, and deliver solutions across our Composer platform.

You'll be responsible for gathering and documenting requirements, conducting impact assessments, prioritising and resolving client-raised issues, and translating business needs into detailed functional designs. You'll also play a key role in supporting legislative and regulatory changes affecting the UK wealth and pensions market. Additional responsibilities will also include:

  • Investigate, classify, and prioritise issues assigned and completed in accordance with client’s SLA

  • Write review Detailed Requirements submitted by clients in production

  • Manage the critical incident process in accordance with the Critical Incident Management procedures ensuring that the correct resources are engaged and updated through to resolution

What we're looking for:

  • Experience as a Business Analyst within wealth management, platforms, pensions, wrap, or financial services.

  • Strong requirements gathering, analysis, and functional specification writing skills.

  • Knowledge of UK wealth products, including pensions, ISAs, wraps, and investment platforms.

  • Proven ability to investigate issues, perform impact analysis, and deliver quality outcomes within agreed SLAs.

  • Strong communication, stakeholder management, and problem-solving skills.

  • Experience working with software development and production support teams.

GBST & U benefits
  • 2 days flexible/hybrid working arrangement

  • Instant savings and discounts on major retailers across the country

  • Private Health Insurance including Dental and Optical Cover

  • Non-contributory Pension Scheme

  • Salary Sacrifice Schemes – Car, Cycle to Work and Additional Pension Contributions

  • Additional GBST & U day off every year

  • Employee Assistance Program (EAP)

  • LinkedIn Learning

If you’re looking for a role where you can be a part of exciting innovation, we want to hear from you! Apply now or connect now if you would like to hear more about our career opportunities in the future

GBST London, England Office

London, United Kingdom

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