Business Analyst – Product Team

Veremark is the global market leader in background screening and whistleblowing technology, operating in 180 countries. We are experiencing rapid growth and scaling our go-to-market engine to match. We believe deeply in hiring right, investing in our people, and building a high-performance, inclusive, remote-first culture. 

As a Business Analyst within Veremark’s Product team, you will play a key role in shaping and improving our software platform. You will collaborate closely with Product Managers, Designers, Engineers, and our users to analyse customer and business needs, document clear requirements, support delivery, and help ensure high-quality product outcomes.

This is a hands-on role for someone who enjoys solving problems, refining processes, and turning insights into meaningful product improvements.

Core Responsibilities

• Translate business and user needs into clear configuration specifications and requirements for new product features and integrations

• Support end-to-end feature delivery, including requirement gathering, documentation, acceptance criteria, and testing

• Perform quality assurance and user acceptance testing to validate functionality and usability

• Define reporting and alerting requirements and ensure internal visibility of key product metrics

• Own and develop relationships with integration partners, working collaboratively to optimise and enhance integrations

• Design, document, and improve system and operational processes across the product lifecycle

• Create user-facing help content, including instructional guides and video walkthroughs (e.g., Loom, Synthesia etc)

• Analyse common sources of technical issues or support questions and provide actionable recommendations

• Communicate key insights, risks, and findings to the Product team and wider stakeholders

• Proactively identify opportunities to improve monitoring, discover issues earlier, and deliver greater value to customers

• Previous experience in Business Analysis or Systems Analysis within a software environment

• Proven ability to elicit, document, and manage requirements

• Experience in testing and validating product functionality

• Strong analytical skills, including the ability to draw insights from data and present findings clearly

• Experience producing process documentation and user guides

• Excellent written and verbal communication skills, including technical writing

Nice to Have

• Experience within a high-growth scale-up, ideally B2B or HR tech

• Degree in IT, Computer Science, or a related field

• Ability to write SQL queries for analysis and troubleshooting

• Remote role, UK timezone preferred with the ability to travel to London when required

We are an all-remote organisation with ~150 people spread across the world. We value Trust, Integrity, Data and Experience in everything we do - from the way we collaborate to the products we create.

We’re focused on transforming the industry while partnering with many of the leading technology platforms in the People & Talent ecosystem.

And we’re growing fast. Having recently been ranked in Deloitte’s Tech Fast 50 for the second year running, we’re looking for brilliant people, fast thinkers and passionate change-drivers to join our expanding team.

Why Join Veremark

• Be instrumental in building our revenue operations backbone at a high-growth global company.
• Work with a mission-driven, inclusive, remote-first team.
• Have direct impact on how we scale globally and shape the future of trusted workplaces.
• Opportunities for growth and leadership as we expand operations.
• Competitive compensation and a dynamic environment

If you’re motivated by continuous improvement, enjoy working cross-functionally, and love turning insights into impactful product outcomes, we’d love to hear from you.