Support the Head of Client Delivery Transformation to scope and drive transformation programmes: map current processes, evaluate technology, gather cross-functional requirements, plan deployments, and redesign payment and reconciliation journeys to reduce manual work and enable automation.
About the role
Alter Domus is undergoing a significant transformation of its global client delivery function. This role sits directly within the transformation team, supporting the Head of Client Delivery Transformation. You will act as a consulting-style associate — scoping new initiatives, evaluating technology solutions, structuring ambiguous problems and driving execution. The initial pipeline includes major programmes such as a Jira rollout, payment journey redesign, and reconciliation process transformation.
Key responsibilities
- Conduct initial scoping of new transformation programmes — understand the problem, map current-state processes, and structure a clear path forward
- Research and evaluate technology solutions available in the market and produce clear recommendations for leadership
- Work across client delivery, technology, product, and operations stakeholders to gather requirements and align on delivery approach
- Support deployment planning for cross-cutting automation, data, and process initiatives spanning the global client delivery organisation
- Run ahead of upcoming initiatives — do the legwork so that programme and process owners can move quickly once funding and priorities are confirmed
- Contribute to the redesign of core end-to-end processes (e.g. payment journeys, reconciliation) — identifying automation opportunities and reduction of manual touchpoints
What we're looking for
- Consulting background (e.g. strategy / management consulting associate level) or equivalent analytical BA experience
- Strong ability to structure ambiguous problems, conduct research, and translate findings into actionable plans and presentations
- Experience working across technology and operations teams within financial services, asset management, or fund administration preferred
- Comfortable operating in a fast-moving, change-heavy environment where priorities evolve and pace of delivery is high
- Familiarity with tools such as Jira, process mapping, or data strategy work is a plus
- Based in London or continental Europe (similar time zone strongly preferred); in-person collaboration in London required
Photon London, England Office
London, United Kingdom
Similar Jobs
Healthtech • Information Technology • Security • Software • Cybersecurity
Manages and grows assigned channel partners across international markets, recruits and enables new resellers, develops joint business plans, conducts business reviews, delivers sales and technical enablement, and supports regional sales teams in achieving revenue targets. The role focuses on selling IT security, identity, and mobility solutions within healthcare, commercial, manufacturing, and public-sector markets.
Top Skills:
Identity And Access Management (Iam)It SecurityMobility Solutions
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
Lead customer deployments of Samsara hardware and software, define project plans, run solution workshops, deliver training and change management, manage >20 parallel implementations, and coordinate cross-functionally to ensure timely value realization.
Top Skills:
AIAutomationIotSaaSSamsaraVehicle TelematicsVideo-Based Safety
Artificial Intelligence • Healthtech • Machine Learning • Natural Language Processing • Biotech • Pharmaceutical
Leads Pfizer’s strategic technology initiatives across eight Digital Core Platforms, aligning enterprise architecture, AI programs, reuse, governance, and delivery. Oversees Senior Technical Architects, sets portfolio priorities, resolves cross-program trade-offs, advises executive stakeholders, and develops senior technical talent. Establishes responsible AI-enabled delivery practices and ensures reliability, security, documentation, operational excellence, and measurable outcomes across a complex global technology portfolio.
Top Skills:
Artificial IntelligenceAutomationCloud PlatformsCybersecurityData IntegrationEnterprise ArchitectureModern Engineering PracticesReliability Engineering
What you need to know about the London Tech Scene
London isn't just a hub for established businesses; it's also a nursery for innovation. Boasting one of the most recognized fintech ecosystems in Europe, attracting billions in investments each year, London's success has made it a go-to destination for startups looking to make their mark. Top U.K. companies like Hoptin, Moneybox and Marshmallow have already made the city their base — yet fintech is just the beginning. From healthtech to renewable energy to cybersecurity and beyond, the city's startups are breaking new ground across a range of industries.
