Material Bank is a fast-paced, high-growth technology company and created the world's largest material marketplace for the Architecture and Design industry, providing the fastest and most powerful way to start and manage a design project. Learn more about us at www.materialbank.com or see below.
We’re hiring a Brand Services Associate for our growing European business. This is a fast-paced, multi-faceted role that requires candidates to have strong communication and people skills as well as a tech-savvy nature. A willingness to roll-up your sleeves, jump right in, and take ownership will make a huge impact on Material Bank’s business development!
What you’ll do:
- Working with the Brand Services Managers, you will act as the liaison between Brand Partners and the business
- Responsible for onboarding new Brands and project managing getting Brand live on platform
- Be a consultative partner to our Brand Partners and help analyze site activity as well as provide guidance on overall success on the sales platform
- Respond to inbound inquiries from our Brand Partners
- Provide updates regarding program changes including system updates
- Support partnership marketing initiatives between Material Bank and its Brand Partners
- Maximize sales by driving upselling, and providing education around offerings
- Participate in and achieve monthly promotional sales goals
What you’ll bring:
- 3+ years of experience in a client-facing role
- 3+ years of experience in a project management role, or similar with the ability to manage complex projects
- Must be fluent in English and Spanish
- Strong written and verbal communication skills
- Proficient Excel skills
- High level of attention to detail
- A “client-focused” mindset
- JIRA, QuickBase, Dashboard, and Zendesk experience or similar ticketing platform
What you'll get:
- Our people: If you thrive in an inclusive, innovative, and fast-paced organization, look no further! You will get to work alongside some of the brightest minds - Join a genuinely fun and supportive workplace where we keep our employees consistently engaged through internal communication and corporate events
Relaxation and Celebrations: Generous PTO, Paid National Holidays, and even more (ask us about this when we connect).
Health Benefits: We contribute to your medical healthcare
rowth: We’ll help you take your career to the next level. We want you to be creative and take initiative which will allow you to grow and create within the company. Most importantly, be the best at what matters!
Flexible Work Schedules: With business units and employees across the globe, Material Technologies has embraced a hybrid working model allowing department leaders to decide on the best approach for their respective teams, whether that be remote, in person, or a little of both. - Application Process: Interested candidates should submit a resume and cover letter outlining their qualifications and relevant experience. We are committed to diversity and encourage individuals from all backgrounds to apply.
Material Bank connects design professionals to hundreds of manufacturers through facilitating brand discovery, sales rep engagement, and material sampling. Our powerful material database and proprietary robotic distribution facility allow members to order samples to be delivered free of charge overnight.Material Bank was founded by Adam Sandow in 2018 and has deeply transformed how the Architecture and Design industry works in the United States. It’s an exciting time for the company - Material Bank is growing rapidly and expanding the business to Europe with regional headquarters based in Paris, and offices in London and Stuttgart. Candidates who join us will have the unique opportunity to define, build, and shape our European business.
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