Easy Apply
Easy Apply
Manage brand and community engagement, ensuring brand consistency across various channels while simplifying complex information for audiences. Collaborate with teams to enhance user experience and community growth.
Required Skills
- Exceptional written communication skills with the ability to simplify complex information
- Strong understanding of brand strategy, positioning, and storytelling
- Strong sense of brand voice, tone, and audience awareness
- Proven experience maintaining and scaling a brand across multiple channels
- Experience managing and growing online communities
- High attention to detail with a strong eye for consistency and quality
- Highly organized, proactive, and comfortable owning communication without being prompted
- Naturally engaged, visible, and responsive
- Calm, thoughtful, and confident under pressure
- Confident giving feedback while collaborating respectfully
- Ability to balance creativity with commercial impact
- Experience of using AI Agents and implementing and building AI tools and Agents
Experience and Education
- Bachelor’s degree in Marketing, Communications, Branding, Business, or a related field (or equivalent practical experience)
- 3–5+ years of experience in brand, community, marketing, or communications roles (SaaS or digital products strongly preferred)
- Hands-on experience managing brand standards across web, product, campaigns, social, email, and community platforms
- Proven experience communicating updates, timelines, or announcements to a customer audience
- Experience moderating or leading an online community (SaaS, ecommerce, or creator-focused products strongly preferred)
Location: UK, London/Hybrid
Salary: 40k pa GBP/ $55k pa - 45k GBP/$62k pa
Learn More About ThriveCart:
Our team thrives on collaboration, innovation, and continuous growth. We foster an open environment with regular knowledge-sharing sessions and encourage active participation in shaping the platform. Our values include:
- Commit to Excellence – We believe in delivering high-quality work and continuous improvement.
- User-Focused Problem Solving – Every design should contribute to solving a real problem for our users.
- Team Collaboration – We work better together, valuing input from every team member.
- Growth Mindset – We embrace challenges as opportunities to learn and grow.
Top Skills
Brand Strategy
Communication
Community Management
Marketing
ThriveCart London, England Office
London, United Kingdom
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