Billing and Accounts Receivable Specialist

Billing and Accounts Receivable Specialist

About Swap

Swap is the infrastructure behind modern agentic commerce. The only AI-native platform connecting backend operations with a forward-thinking storefront experience.

Built for brands that want to sell anything - anywhere, Swap centralises global operations, powers intelligent workflows, and unlocks margin-protecting decisions with real-time data and capability. Our products span cross-border, tax, returns, demand planning, and our next-generation agentic storefront, giving merchants full transparency and the ability to act with confidence.

At Swap, we’re building a culture that values clarity, creativity, and shared ownership as we redefine how global commerce works.

About the Role

We are looking for a Billing and Accounts Receivable Specialist. This is an exciting role for a problem solver who is comfortable taking the initiative and getting stuck in. You will have the opportunity to contribute to the implementation of several new software tools, work with large volumes of data and establish new processes. You must have an impeccable attention to detail and be keen to work within a fast paced start-up environment where you can quickly execute on multiple operational tasks and build strong relationships with our customers and within Swap acting as a business partner for  the relevant functions. If you are looking for a new adventure and want to make a difference in a business with constant changes and great growth potential, then this is the role for you. We are building our Finance function that will support the scaling of Swap’s operations! 

The responsibilities of this role can change in line with your skills in the future and this is an opportunity to shape this role as we grow.

Key responsibilities

• Prepare the monthly invoices and ensure that these are received in a timely manner by customers.
• Reply to customer queries with the agreed SLAs via email or online meetings. 
• Export, manipulate using excel formulas and review customer billing data from our internal database.
• Analyse and identify trends discrepancies in the billing data.

• Collaborate with other departments (Data, Product, Sales, Customer Success) to improve efficiency in billing and collection procedures.

• Contribute to the implementation of several software tools (ERP, Internal queries management, Billing data consolidation system).
• Assist with credit control and accounts receivable management.

• Support month-end closing and audit activities relating to receivables.

• Relevant experience of 2+ years in similar position, preferably in a tech-driven company where you worked with international clients and multi-currency accounts.
• Comfortable using accounting software (NetSuite or similar) and CRM tools.

Computer literacy with strong excel skills that include manipulation of large data volumes. Highly numerate with analytical skills and attention to detail.Ability to take initiative and work with minimal supervision in a rapidly changing environment.

• A problem solving, hands on and common sense approach, not afraid to talk to multiple stakeholders and challenge their responses.
• Flexibility and can-do attitude.

• Confidence in using new software. 
• Interest in ecommerce and working in a start-up environment.

• Competitive base salary.
• Stock options in a high-growth startup.
• Competitive PTO with public holidays additional.
• Private Health.
• Pension.
• Wellness benefits.
• Breakfast Mondays.

Diversity & Equal Opportunities:

We embrace diversity and equality in a serious way. We are committed to building a team with a variety of backgrounds, skills, and views. The more inclusive we are, the better our work will be. Creating a culture of equality isn't just the right thing to do; it's also the smart thing.