We’re Civica and we make software that helps deliver critical services for citizens all around the world. From local to state government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens.
Our aspiration is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point on our journey to realise that aspiration.
Why you will love this opportunity as Bids and Presales Director at Civica
The Bids & Presales Director will be responsible for leading and developing Civica’s bid and presales function, supporting strategic growth across the UK public sector. This role is critical in ensuring the business delivers high quality, compliant, and compelling proposals, while also shaping best-in-class presales processes that align with our mission to help local government modernise services through data-driven SaaS solutions.
Key Responsibilities:
- Lead the end‑to‑end bid function for major public‑sector tenders and strategic opportunities, ensuring high‑quality, competitive submissions.
- Provide strong leadership to the Bids & Presales team, driving performance, developing capability, and embedding best‑practice processes.
- Act as a strategic partner to Sales, guiding discovery, solution shaping, and the articulation of clear, value‑led propositions.
- Own and evolve scalable presales processes that ensure consistency, quality, and operational excellence across all activity.
- Work closely with Sales, Product, and Delivery to craft compelling, customer‑centric proposals aligned to our GovTech vision.
- Translate complex technical solutions into clear, commercially resonant narratives that differentiate our offering.
- Use data and insights to refine messaging, improve win rates, and inform strategic decision‑making.
- Ensure robust governance, compliance, and quality standards across all bids and presales outputs.
- Oversee the development and maintenance of a central content library, including case studies and reusable assets.
What you will bring to be successful in this role:
Requirements
- An experienced leader who fosters a culture of excellence, collaboration, and continuous improvement across teams and functions
- Deep understanding of UK public sector procurement processes, governance, and decision making structures
- Highly logical and process oriented, with a commitment to continuous improvement and operational excellence
- Data-driven mindset with experience using metrics to evaluate and optimise performance
- Active listener and trusted advisor, skilled at uncovering real needs and aligning solutions with public sector priorities
- Astrong grasp of the challenges facing public sector and a commitment to driving meaningful transformation
- Strong background in change management, driving transformation across teams and processes
- Demonstrated ability to lead and manage support functions aligned with sales and change initiatives
We Want You to Bring Your Whole Self to Work
There is no such thing as the perfect candidate, so if you think you have what it takes but don't necessarily meet every single point on the list above, please still get in touch. We'd love to have a chat and see if you could be a great fit.
Why You'll Love Working with Us
As a company, we're passionate about what we do and the citizens we serve. If you, too, want to champion the use of technology in public services to improve outcomes for citizens and public sector organizations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve career growth, and make a real difference to people and communities.
We know that when our people are happy, they work better and have greater job satisfaction. Here's what you can expect:
Benefits
Time Off & Work-Life Balance
✔ 25 Days Annual Leave + bank holidays – plus the option to buy up to 10 extra days!
✔ Days of Difference – Up to 3 extra days off for volunteering.
Financial Well-being & Security
✔ Pension Contributions – 5% employer match to support your future.
✔ Income Protection – Up to 75% salary cover for long-term illness.
✔ Life Assurance – 4x salary tax-free lump sum.
✔ Critical Illness Cover – £25,000 lump sum (extendable to dependents).
Health & Perks
✔ Private Medical Insurance – Fast access to private healthcare.
✔ Health Cash Plan – Claim back physio, therapies & more.
✔ Dental Insurance – Cover for routine & emergency care.
✔ Affinity Groups – Join employee-led communities.
✔ Bounty Bonus – Refer a friend & get rewarded.
At Civica, we are committed to building an inclusive and diverse workplace where everyone feels valued and supported. We believe that a variety of perspectives drives innovation and excellence, and we welcome applicants from all backgrounds, cultures, and experiences.
We are an equal opportunity employer. We do not discriminate based on race, ethnicity, religion, gender, sexual orientation, disability, age, or any other legally protected characteristic. Our recruitment process is designed to ensure fairness and transparency, so every candidate has an equal chance to contribute to our mission.
If you need any adjustments or accommodations to participate in our recruitment process, please let us know. We are here to support you.
