Metadata Management
A division of NielsenIQ and first established in 1858, NielsenIQ Book is a leading supplier of bibliographic data and market insights to booksellers, librarians and publishers in over 100 countries.
The Metadata Management team supports the International Commercial teams by monitoring, supporting and testing the systems used to supply our clients with data.
Job DescriptionJob Purpose
As a Bibliographic Data Analyst, within the Bibliographic Data Team, you will be responsible for developing and maintaining a close and positive working relationship with publishers, distributors, and other data providers, through appropriate liaison at all levels, to ensure NielsenIQ BookData receives timely information and meets all appropriate service level requirements. The Bibliographic Data Team is responsible for accuracy, and providing up to date information, in the following data areas: Titles, contributors, price and availability of titles, distribution information, updating organisation information, images, and ensuring publisher queries are handled in a timely manner.
Role Responsibilities
This role requires the successful individual to show competence across a range of skills and tasks, which will encompass the following:
- To take responsibility for developing and maintaining a close and positive working relationship with publishers, distributors, and other data providers, through appropriate liaison at all levels, to ensure NielsenIQ BookData receives timely information and meets all appropriate service level requirements
- To test the data content for new and upgrading ONIX, and Non-Standard electronic feeds, from data suppliers to the appropriate level and within the appropriate timescales
- To attend meetings and carry out UATs, on behalf of the Bibliographic Data Team, for Book Demand Management, within the Agile framework
- To manage and maintain the NielsenIQ BookData Authority Files, to ensure industry standards are always met
- To resolve or reassign appropriately, queries from customers in a timely and efficient manner
- To liaise with and answer queries from publishers, other data suppliers and teams/colleagues within other areas of the business (e.g. the Metadata Team, Book Research) promptly and professionally
- To accurately and promptly source and add selected new bibliographic records to the database using the book industry ONIX standard, ensuring compliance with all departmental standards, and addressing any issues that arise during data capture
- To maintain, upgrade and improve existing bibliographic records, to enrich the quality of our data, on the database accurately and in a timely manner, meeting all departmental standards as appropriate
- To prioritize work to ensure all turnaround times are met, service level agreements are fulfilled, and KPIs are reached
- Assist in any appropriate bibliographic projects required by a publisher and/or the Bibliographic Data Manager and Senior Analysts
- Assist in any appropriate bibliographic projects required by the Business
- To attend and contribute to regular team meetings
- To attend publisher meetings, open days, book fairs where appropriate, to support other areas of the business
- To provide cover and support for all team tasks
- To carry out other duties as may be required from time to time by the Bibliographic Data Manager
- Highly proficient general PC skills
- Strong communication skills, written and verbal, with the ability to communicate with clarity, consistency, and confidence
- Excellent customer service skills
- Ability to work well as part of a team and build effective relationships with others
- High level of accuracy and attention to detail required, including strong numeracy skills
- Aptitude and experience of using Microsoft Office, including MS Teams, MS Excel, and MS Word. Experience using COGNOS, WinSCP and Visual Studio would also be beneficial, but not essential
- In-depth understanding of the publishing industry and book trade is desirable
- Solid proficiency in data analysis and testing
- Solid product knowledge
- You may be asked to undertake additional duties to those above, either on a temporary or permanent basis, which the Company reasonably believes you are capable of carrying out or for which you will be trained.
- Relevant professional, ethical, and health and safety standards apply to this role.
- May require reasonable travel to clients, Industry Events, and the NIQ London BlueFin office.
- Please apply with a cover letter.
Our Benefits
- Flexible working environment
- Volunteer time off
- LinkedIn Learning
- Employee-Assistance-Program (EAP)
NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ’s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ’s AI Safety Policies and Guiding Principles: https://www.nielseniq.com/global/en/ai-safety-policies.
About NIQ
NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.
For more information, visit NIQ.com
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Our commitment to Diversity, Equity, and Inclusion
At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion
