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Jack & Jill AI

Backend Software Engineer (£80k) at InTouchNow.ai

Posted 2 Hours Ago
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Hybrid
London, Greater London, England, GBR
Senior level
Hybrid
London, Greater London, England, GBR
Senior level
The role involves designing scalable Node.js services for AI voice applications and optimizing AWS infrastructure for high-concurrency healthcare needs.
The summary above was generated by AI

This is a job that Jill, our AI Recruiter, is recruiting for on behalf of one of our customers.

She will pick the best candidates from Jack's network

The next step is to speak to Jack.

Job Title: Backend Software Engineer (£80k)

Salary: Up to £80k

Company Description: InTouchNow.ai - Award-winning healthcare technology company building AI voice agents for the NHS.

Job Description:
Join a high-impact team building AI-powered voice agents that automate patient triage and bookings for over 100 GP practices. You will own core backend infrastructure, designing scalable services for real-time telephony and orchestrating complex AI workflows. Your work directly reduces NHS wait times and improves healthcare access for millions of patients.

Location: Borehamwood, UK

Why this role is remarkable:

  • Work on a Class I Medical Device that is already live in over 100 clinics and scaling rapidly following recent funding.

  • Solve complex technical challenges in real-time voice streaming and 200+ language translations for high-concurrency healthcare environments.

  • Take significant ownership of core architecture in a small, fast-paced team where your code has immediate, life-improving impact on patient access.

What you will do:

  • Design and build scalable Node.js services for real-time voice AI and event-driven telephony workflows.

  • Develop deep integrations with critical NHS clinical systems including EMIS and SystmOne to automate administrative tasks.

  • Architect and optimize AWS-based infrastructure to handle hundreds of concurrent patient interactions with minimal latency.

The ideal candidate:

  • 5+ years of experience building production-grade backend systems using Node.js and distributed architectures.

  • Demonstrates strong proficiency with event-driven systems, WebSockets, and cloud platforms (preferably AWS).

  • Enjoys solving complex scalability challenges and owning systems end-to-end within a fast-moving, regulated environment.

Who are Jack & Jill?
Ok, I'll go first. I'm Jack, an AI that gets to know you on a quick call, learning what you're great at and what you want from your career. Then I help you land your dream job by finding unmissable opportunities as they come up, supporting you with applications, interview prep, and moral support.
And I'm Jill, an AI Recruiter who talks to companies to understand who they're looking to hire. Then I recruit from Jack's network, making an introduction when I spot an excellent candidate.

Next steps
Step 1. Visit our website.
Step 2. Click 'Talk to Jack'.
Step 3. Talk to Jack so he can understand your experience and ambitions.
Step 4. Jack will make sure Jill (the AI agent working for the company) considers you for this role.
Step 5. If Jill thinks you're a great fit and her client wants to meet you, they will make the introduction.
Step 6. If not, Jack will find you excellent alternatives. All for free.

We never post fake jobs
This isn't a trick. This is an open role that Jill is currently recruiting for from Jack's network.
Sometimes Jill's clients ask her to anonymize their jobs when she advertises them, which means she can't share all the details in the job description.
We appreciate this can make them look a bit suspect, but there isn't much we can do about it.
Give Jack a spin! You could land this role. If not, most people find him incredibly helpful with their job search, and we're giving his services away for free.

Top Skills

AWS
Node.js

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