Radius (radius.com) Logo

Radius (radius.com)

B2B Sales Co-ordinator

Posted Yesterday
Be an Early Applicant
In-Office
North Shields, North Tyneside, England
Entry level
In-Office
North Shields, North Tyneside, England
Entry level
Graduate role progressing from sales operations and customer administration in year one to customer retention and contract renewals in year two. Responsibilities include maintaining customer data, reporting, process administration, managing renewal portfolios, building customer relationships, conducting upselling and cross-selling, meeting revenue targets, identifying churn risks, and developing consultative selling and negotiation skills.
The summary above was generated by AI
Company Description

We’re an ambitious, forward-thinking global business who build transformative solutions for our customers to deliver best-in-class sustainable Mobility, Connectivity and Technology solutions. We support our customers with a range of products and services to meet their needs.

Since 1990 our ambition has never wavered. From humble beginnings, our vision and drive has seen us venture into new markets with confidence and stay ahead of market trends. Our mission is to help businesses of all sizes adapt to the future and take advantage of the opportunities that change brings. Sustainability is at the core of our offering. With our leading e-mobility solutions, we’re committed to guiding businesses through the energy transition, building solutions for a more sustainable, connected future.

This is where you come in. We are on a journey of growth. We pride ourselves on being at the forefront of technology innovation and we invite you along on this journey.
 

Job Description

This is an exciting Graduate Opportunity!

During the first year, you will focus on developing a strong understanding of business processes, systems and customer administration activities. Responsibilities will include:

  • Supporting day-to-day Sales Operations activities.
  • Maintaining customer and business data within internal systems.
  • Assisting with reporting, analysis and process administration.
  • Developing an understanding of CRM systems and operational workflows.
  • Working closely with stakeholders across the business to support service delivery and process improvement initiatives.

The first year will provide a solid foundation in operational excellence, business processes and stakeholder engagement.

Year 2: Customer Retention & Renewals (sales)

In the second year, you will transition into a customer-facing sales role focused on customer retention and contract renewals. Responsibilities will include:

  • Managing a portfolio of customers approaching renewal.
  • Building strong customer relationships and understanding customer needs.
  • Managing the end-to-end renewal sales process.
  • Identifying opportunities to upsell and cross-sell additional products and services.
  • Achieving renewal, retention and revenue targets.
  • Using customer and commercial data to identify opportunities and mitigate churn risks.
  • Working closely with Account Managers and Customer Service teams to deliver excellent customer outcomes.
  • Developing negotiation, objection handling and consultative selling skills

Qualifications

  • A minimum of 2:1 in any degree
  • Competent in using Microsoft Office applications, particularly Excel and Outlook.
  • Able to adapt to change, responding well to delays or unexpected demands.
  • Excellent verbal and written communication skills.
  • Self-motivated.
  • Good at working as part of a team.
  • Excellent attention to detail.

Additional Information

  • A friendly culture that mirrors our proposition to our customers.
  • A fast-growing organisation that defines itself as being agile and innovative.
  • A drive for continuous improvement, which you will be empowered to get behind from day one.
  • A commitment to building a working environment that values inclusivity, innovation, agility, and drive.

#OH

Diversity, Equality & Inclusion at Radius

Our global DEI networks champion LGBTQ+ inclusion, cultural diversity, women’s empowerment and mental health, neurodiversity and disability support.

We also offer:

  • Global Female Health Policy & Female Health Champions
  • Pregnancy Loss and Fertility Treatment Policies
  • Endometriosis Friendly Employer (UK)
  • Women-focused gym & female health events
  • Mental Health First Aiders
  • Disability Confident Committed Employer (Level 2)
  • Race at Work Charter signatory
  • Proud sponsor of Crewe Pride (5 years running) and Cheshire Pride Awards Corporate Supporter 2025
  • Community network driving charity and volunteering initiatives, with 8 consecutive years of participation in the UK Challenge.
  • Give as you earn scheme (payroll giving) and match funding

Next Steps

If you feel we are a good match for each other, you can apply online now!

If you’d like to understand more about the role or life at Radius before applying, then please contact our talent team directly.

Radius is an equal opportunities employer. We are committed to welcome people regardless of age, disability, gender identity, race, faith or belief, sexual orientation or socioeconomic background.

We are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you require any adjustments or accommodations at any stage of the process, please let us know, and we will do our best to support you.

We reserve the right to close a vacancy before the closing date in the event of an overwhelming response or a change in business priorities.

Note to recruitment agencies:

We do not accept speculative recruitment agency CVs or profiles. Any unsolicited CV received by Radius will be treated as a gift and not eligible for an agency fee.

PSL agencies should only send CVs via our Applicant Tracking System, when approved to do so by the Radius Talent Team.

Radius (radius.com) London, England Office

Unicorn House 2nd Floor 221 Shoreditch High Street, London, United Kingdom, E1 6PJ

Similar Jobs

57 Minutes Ago
Hybrid
London, Greater London, England, GBR
Entry level
Entry level
AdTech • Cloud • Digital Media • Information Technology • News + Entertainment • App development
Supports payroll processing across 20 EMEA countries and 68 payrolls. Responsibilities include reviewing and reconciling payrolls, validating HR data, submitting inputs to ADP, ensuring tax and employment-law compliance, maintaining controls, supporting payroll queries, managing stakeholder relationships, and assisting with funding, payments, general ledger distribution, and statutory filings.
Top Skills: Adp CelergoAdp StreamlineExcelMS OfficeMicrosoft PowerpointMicrosoft ProjectMicrosoft VisioSarbanes-Oxley
58 Minutes Ago
Hybrid
London, Greater London, England, GBR
Entry level
Entry level
AdTech • Cloud • Digital Media • Information Technology • News + Entertainment • App development
Leads NBCUniversal’s government and regulatory affairs strategy across Asia-Pacific. The role engages governments, regulators, politicians, industry bodies, trade associations, and consultants on media regulation, copyright, AI and content protection, broadcasting, data privacy, market access, subsidies, and tax incentives. It develops advocacy priorities, represents company interests, manages external advisers, and coordinates regional policy initiatives with international and U.S. teams.
Yesterday
Hybrid
London, Greater London, England, GBR
Internship
Internship
eCommerce • Information Technology • Retail • Software
Analyze marketplace performance and client data to identify trends, opportunities, and actionable recommendations. Create client presentations and workshop materials, conduct e-commerce market research, collaborate on cross-functional initiatives, and support Customer Success leadership. The role requires strong analytical, communication, presentation, and problem-solving skills, along with proficiency in Excel and PowerPoint and an interest in e-commerce, AI, and emerging technologies.
Top Skills: DustGongGoogle WorkspaceExcelMicrosoft PowerpointSalesforce

What you need to know about the London Tech Scene

London isn't just a hub for established businesses; it's also a nursery for innovation. Boasting one of the most recognized fintech ecosystems in Europe, attracting billions in investments each year, London's success has made it a go-to destination for startups looking to make their mark. Top U.K. companies like Hoptin, Moneybox and Marshmallow have already made the city their base — yet fintech is just the beginning. From healthtech to renewable energy to cybersecurity and beyond, the city's startups are breaking new ground across a range of industries.

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account