Associate Solutions Engineer

As industries race to embrace AI, traditional database solutions fall short of rising demands for versatility, performance, and affordability. Couchbase is leading the way with Capella, the developer data platform for critical applications in our AI world. By uniting transactional, analytical, mobile, and AI workloads into a seamless, fully managed solution, Couchbase empowers developers and enterprises to build and scale applications with unmatched flexibility, performance, and cost-efficiency—from cloud to edge. Trusted by over 30% of the Fortune 100, Couchbase is unlocking innovation, accelerating AI transformation, and redefining customer experiences. Come join our mission.

We are seeking a Solutions Engineer to support the rapidly growing Couchbase user community and drive customer success. Our Solutions (Pre-Sales) Engineers are the primary technical field experts, responsible for actively driving and managing the technical aspects of a sales engagement. This includes explaining NoSQL advantages, elucidating how Couchbase Server works, and demonstrating how it can solve the customer’s problem. Your role will involve instilling excitement in customers about adopting this new approach for fast and scalable databases.

Responsibilities:

• Guide customers in solving their problems and meeting their requirements with Couchbase Server, generating excitement about NoSQL database technology.
• Collaborate closely with the sales team on account strategy and identify additional opportunities in existing accounts.
• Ensure the success of customer PoC/Pilots through effective management of acceptance criteria and issue escalation/resolution.
• Develop and deliver outstanding company/product presentations and demonstrations.
• Engage with technical professionals at all levels, from managers to architects and developers, and explain Couchbase Server and its applications.
• Serve as the technical product expert for customers and stay current on the NoSQL competitive landscape.
• Collaborate with Product Management and Engineering, providing feedback from the field and representing the customer perspective.
• Identify and produce internal and external technical collateral, such as typical deployment architectures or best practices.

Preferred Qualifications:

•  2+ years of pre-sales engineering experience for enterprise back-end software.
•  Excellent presentation skills, with the ability to present technical solutions concisely to customers or potential customers.
•  Experience engaging with developers.
•  Passion for delving into technical issues and solving customer problems.
•  Proactive in engaging with customers.
•  Familiarity with NoSQL databases or other distributed high-performance systems is a significant plus, but not required.
•  BS in Computer Science, Engineering, or equivalent experience.

• Generous Time Off Program - Flexibility to care for you and your family
• Wellness Benefits - A variety of world class medical plans to choose from, along with dental, vision, life insurance, and employee assistance programs*
• Financial Planning - RSU equity program*, ESPP program*, Retirement program* and Business Travel Insurance
• Career Growth - Be valued, Create value approach
• Fun Perks - An ergonomic and comfortable in-office / WFH setup. Food & Snacks for in-office employees.
• And much more!