Responsibilities
Support onboarding, technical training sessions, and ongoing product enablement for customers and commercial teams to drive adoption of Adlook DSP capabilities.
Act as a technical partner to Sales and Commercial teams by staying closely connected to active deals, customer conversations, and market feedback, helping refine positioning and solution strategy.
Provide consultative, data-driven recommendations based on industry best practices and deep understanding of DSP functionality to support pre- and post-sales engagements.
Partner with Product teams to understand roadmap priorities, innovations, and emerging capabilities, and translate them into clear, field-ready narratives, enablement materials, and practical use cases.
Support beta feature rollouts by coordinating customer participation, gathering structured feedback, and collaborating with Product, Analytics, and Commercial stakeholders to drive continuous improvement.
Serve as a technical enablement resource, influencing stakeholders through expertise, credibility, and strong execution in both customer-facing and internal engagements.
Contribute to process improvements, scalable documentation, playbooks, and knowledge-sharing initiatives to strengthen technical excellence across Commercial teams.
Requirements
4–6+ years of experience in digital or programmatic advertising, solutions consulting, account management, ad operations, technical account management, or a related field.
Strong understanding of programmatic advertising and the digital advertising ecosystem, including DSPs, RTB, bidding strategies, targeting, tracking, attribution, measurement, and campaign optimization.
Hands-on experience working with DSP platforms and a strong understanding of campaign setup, optimization, performance analysis, and troubleshooting.
Proven experience supporting complex customer or commercial engagements, including technical presentations, solution discussions, onboarding, and stakeholder consultations.
Strong ability to analyze campaign and performance data and translate findings into clear, actionable recommendations.
Experience working cross-functionally with Product, Analytics, Sales, Commercial, and/or Customer teams.
Ability to independently manage complex projects, workstreams, and initiatives from planning through execution.
Strong understanding of how technical product capabilities translate into customer value and commercial opportunities.
Experience creating technical documentation, playbooks, enablement materials, presentations, or other scalable knowledge resources.
Strong problem-solving skills and the ability to navigate ambiguous or complex technical and business challenges.
Excellent communication and presentation skills, with the ability to explain complex technical concepts clearly to both technical and non-technical audiences.
High level of ownership, autonomy, attention to detail, and ability to manage multiple priorities in a fast-paced environment.
Bachelor’s degree in marketing, communications, business, technology, or equivalent practical experience.
Fluency in English.
Adlook London, England Office
293 Green Lanes, London, United Kingdom, N13 4XS
