Responsibilities
Support onboarding, technical training sessions, and ongoing product enablement for customers and commercial teams to drive adoption of Adlook DSP capabilities.
Act as a technical partner to Sales and Commercial teams by staying closely connected to active deals, customer conversations, and market feedback, helping refine positioning and solution strategy.
Provide consultative, data-driven recommendations based on industry best practices and deep understanding of DSP functionality to support pre- and post-sales engagements.
Partner with Product teams to understand roadmap priorities, innovations, and emerging capabilities, and translate them into clear, field-ready narratives, enablement materials, and practical use cases.
Support beta feature rollouts by coordinating customer participation, gathering structured feedback, and collaborating with Product, Analytics, and Commercial stakeholders to drive continuous improvement.
Serve as a technical enablement resource, influencing stakeholders through expertise, credibility, and strong execution in both customer-facing and internal engagements.
Contribute to process improvements, scalable documentation, playbooks, and knowledge-sharing initiatives to strengthen technical excellence across Commercial teams.
Requirements
1–3 years of experience in digital or programmatic advertising, account management, ad operations, or a related field
Basic understanding of programmatic advertising concepts (DSP, RTB, bidding models, tracking, attribution, etc.)
Hands-on experience with DSP platforms and campaign optimization (nice-to-have)
Experience working with campaign data and performance reporting
Exposure to client-facing communication (presentations, onboarding, support calls)
Strong analytical and problem-solving skills
Bachelor’s degree in marketing, communications, business, or equivalent experience
Fluency in English
Adlook London, England Office
293 Green Lanes, London, United Kingdom, N13 4XS
