Associate Sales Process Specialist

JOB DESCRIPTION
We are looking for an Associate Sales Process Specialist to support our sales team through key administrative and operational activities, including quote generation, order processing and booking, and pre- and post-sales support. Join us and discover how safety testing and certification help make products and technologies safer around the world.
RESPONSIBILITIES

• Support pre- and post-sales activities to ensure customers meet Test, Inspection and Certification (TIC) requirements and product or service adoption timelines.
• Work within established procedures and under supervision to prepare and share quotes using standardized pricing tools.
• Ensure customer follow-up activities are scheduled and support the conversion of quotes into orders.
• Support sales teams by performing administrative tasks, including but not limited to data management, documentation, and customer support activities.
• Connect customers with the appropriate UL personnel, including Account Managers, SEs/ISEs, delivery teams, and engineers, as needed.
• Track account history and gather data from internal systems, as requested by account owners and representatives, to support account planning and opportunity identification.
• Collaborate with internal teams to resolve customer inquiries and ensure customers receive accurate and timely information.
• Meet established timelines for pre- and post-sales activities.

QUALIFICATIONS

• High school diploma or equivalent.
• Proficiency in Microsoft Office applications (Word, Excel, PowerPoint, and Outlook) and CRM systems.
• Up to 1 year of experience in sales support, customer service, administrative support, or a related field.
• Basic understanding of business and sales processes.
• Ability to learn and apply knowledge of UL Solutions' products and services to support quote generation and customer requests.
• Experience working with internal systems and managing data accurately.
• Strong communication, organizational, and administrative skills.
• Proficiency in English.

What we offer:
Total Rewards: We understand that rewards are an important consideration as you plan the next step in your career. The salary range for this position in Italy is €26,000 to €28,000 per year and is based on multiple factors, including job-related knowledge/skills, experience, geographical location, and other factors. This position is eligible for an annual bonus with a target payout of 20% of base salary (Sales Incentive Plan). You'll also enjoy annual paid leave, access to our ULS University to support continuous learning and career growth, two volunteering days each year to participate in community activities, and flexible working arrangements designed to help you balance work and life.
Disclaimer: This role is gender-neutral and open to all qualified applicants, regardless of gender identity or expression.
What you'll experience working for ULS:
UL Solutions has been pioneering change since 1894 and we're still leading the way. From day one, we've blazed a trail protecting the planet and everyone on it. Our teams have influenced billions of products, plus services, software offerings and more. We break things, burn things and blow things up. All in the name of safety science.
That's where you come in - because none of it could happen without you. It takes passion to protect people, problem-solving to safeguard personal data and conviction to make the world a more sustainable place. It takes bold ideas and brilliant minds to build a better world for future generations across the globe.
This is more than a job. It's a calling. A passion to use our expertise and play our part in creating a more secure, sustainable world today - and tomorrow. As a member of our safety science community, you'll use your ideas, your energy and your ambition to innovate, challenge and ultimately, help create a safer world.
Everyone here is unique. But we're also a global community, working together to help create a safer world. Join UL Solutions and you can connect with the brightest minds in the business, all bringing their distinct perspectives and diverse backgrounds together to deliver real change.
Empowering our customers to keep the world safe means thinking ahead. It means investing in training and empowering our people to learn and innovate. At UL Solutions, we help build a better future - one where everyone benefits.
Join UL Solutions to be at the center of safety. To learn more about us and the work we do, visit https://www.ul.com
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ABOUT US
A global leader in applied safety science, UL Solutions (NYSE: ULS) transforms safety, security and sustainability challenges into opportunities for customers in more than 110 countries. UL Solutions delivers testing, inspection and certification services, together with software products and advisory offerings, that support our customers' product innovation and business growth. The UL Mark serves as a recognized symbol of trust in our customers' products and reflects an unwavering commitment to advancing our safety mission. We help our customers innovate, launch new products and services, navigate global markets and complex supply chains, and grow sustainably and responsibly into the future. Our science is your advantage.