AnalogFolk Logo

AnalogFolk

Associate Client Partner - FTC

Posted 20 Days Ago
Be an Early Applicant
Hybrid
London, Greater London, England
Mid level
Hybrid
London, Greater London, England
Mid level
As an Associate Client Partner, you will lead a POD of clients, develop senior client relationships, and drive innovative projects that enhance brand growth. You will manage delivery processes and financial targets while fostering an environment of creativity and strategic thinking within your team.
The summary above was generated by AI

AnalogFolk is a global digitally native creative agency, independently owned since 2008. We have talented Folk across offices in London, Amsterdam, New York, Hong Kong, Shanghai, Singapore and Sydney.


We deliver progressive solutions that change people's lives and fuel brand growth. 


We’re proud to partner with some of the world’s most respected and influential brands, including Nike, Diageo, L’Oreal, Meta, Tommy Hilfiger and Amazon.


Here are just a few of the notable accolades our globally-recognised work has received: The Drum’s Most Awarded Agency in EMEA; Campaign’s UK and Global Digital Innovation Agency of the Year; Contagious Pioneers Best and Bravest Agencies on the Planet; and a Fast Company award for a World Changing Idea.


About Us


In 2024, we made significant strides in ensuring AnalogFolk remains a forward-thinking and entrepreneurial agency. We've transitioned to a new structure focused on simplicity, agility, and putting our next generation of talent and leaders at the core of the business.


We now operate within a POD structure, organized around client portfolios, each led by a senior Client Lead (Associate Client Partner). This POD system allows us to:

- Establish a flatter structure with less hierarchy and greater autonomy

- Foster a model centred on nurturing the next generation of talent

- Empower leaders with full accountability to shape, grow, and direct their client portfolios

- Create fully accountable and empowered project teams that manage every aspect of their projects from start to finish


We’ve integrated our client services and delivery teams into one cohesive Client Delivery team. This unified team ensures that all work is executed to the highest standards, supporting each Client Leader by managing the full delivery process. This allows our Client Leaders to focus on driving client strategy, fostering client development, and accelerating growth.


In parallel we also developed a new proposition for AnalogFolk, ‘Open Ideas’. Through this, we are helping brands be vibrant in digital culture.


Join a leading digital creative agency with an outstanding portfolio of clients, including Meta, Costa, Diageo, L’Oreal, HSBC, Visa, Bayer, and Innocent, to name a few. Our team is made up of exceptional talent spanning strategy, creative, design, customer experience, and delivery—bringing energy, passion, and innovation to everything we do. As we celebrate 17 years as an independent agency, we’re looking for like-minded individuals to help us craft brilliant ideas and drive impactful results. Ready to be part of our journey? Let’s create something extraordinary together.


Specifics…. 


As an AnalogFolk client leader you will build, develop and lead a POD of clients. In this POD we are developing work across the full digital ecosystem; membership and loyalty, digital experiences and content, as well as comms and social. Key clients include Diageo, Meta and Bayer Consumer Health.


As an Associate Client Partner you will develop strong senior client relationships and be committed to driving their business forward through innovative work that inspires and motivates consumers/customers. You will also be key to generating value for our clients and lead internal teams to deliver projects that achieve excellent results for the client and the agency. 


The Associate Client Partner must also possess and continue to develop an exceptional understanding of the digital arena and how new and emerging developments can be exploited to add value to a client’s business across their ecosystem.


Purpose:


Meets and exceeds account specific revenue and profitability targetsDevelops strong and strategic relationships with senior, board-level clients Develops a deep understanding of client’s business environment and consumer/customer Engages with clients for sale and delivery of projects Successful delivery of projects in a timely and professional manner Retention and motivation of a high-quality POD team Consistently strives to improve systems and processes within the department A sharp growth mindset and appetite, and the ability to drive organic growth


Responsibilities:


Leadership


Able to create an environment that encourages the development of ideas through problem solving. Actively and openly expresses support for creative thinking, innovation and new ideas. Builds commitment and support for change among direct reports and other team members. Constantly strives to improve the usual approach to business, challenging the status quo where appropriate. 


Business planning


Able to convince clients of the value of annual planning sessions. Ensures visibility of all major client initiatives over 12 months, with quarterly updates and forecasts. Provides a viewpoint on profile of work and service offering to help drive team resource and configuration. Sets out detailed month-by-month forecasts against which resource can be planned. 


Strategic skills


Able to generate new opportunities and forecast future challenges through strategic thinking. Able to develop unique ideas that help transform our clients business. Able to communicate effectively and knows when to modify own preferred style for maximum effectiveness.


Stakeholders


Successfully manages multiple suppliers, partners and clients to ensure best outcome for both client and AnalogFolk. Keeps stakeholders informed of project progress at all times and manages expectations proactively.


Budget and financial management


Meets and exceeds account profitability targets. Responsible for all aspects of the monthly financial process of account management, for example: accurate revenue forecasting, billing and pipeline planning.


Business development


Identifies, pursues and converts additional opportunities for AnalogFolk. Leverages client relationships for introductions to additional business units and brands.


Skills and Experience:


In comparison to other agencies this role is equivalent to that of a Senior Account Director or Group Account Director at other agencies. 



Our Values


AnalogFolk is part of the AnalogFolk Group (AFG) an independent marketing and technology group. Our mission is to use digital to make the analog world better. We strive to create experiences that are remarkable and fundamentally valuable. These are our values that we ask of all our Folk… 


Our Values: 


Stay Restless - Always strive for better to push the boundaries of what’s possible.


Expect Remarkable - Go beyond the expected to create something worthy of remark. Accept nothing less. 


Make Change - In everything you do, find a way to make a positive impact.


Do Good - Don’t talk about ideas that create progress. Make them. If something isn’t working, be the agent of change.


Be You - Bring all of yourself and make this place your own. In return, welcome all others.


And a final few things….


At AnalogFolk, we believe in equal opportunities for everyone. We’re committed to building a workplace that’s authentically diverse, representative, inclusive and respectful. That’s why we welcome all applications regardless of race, religion or belief, sex, gender identity, sexual orientation, age, political affiliation, family, or parental status. 


Don’t meet every single requirement for the job role? No big deal. If what we’re doing here at AnalogFolk excites you and you’re passionate about learning, we want to hear from you. You may still be the right fit for the role, or another one. 


If you love the sound of the role but need flexibility to meet other commitments, just let us know – we try to make this happen whenever we can.

Similar Jobs

12 Hours Ago
Easy Apply
Hybrid
3 Locations
Easy Apply
Senior level
Senior level
Cloud • eCommerce • Information Technology • Retail • Software • Database
As a Senior Customer Success Manager, you will manage high-value customers, ensuring they achieve their business goals with commercetools. You will cultivate relationships with senior stakeholders, facilitate business reviews, and act as an intermediary between customers and internal teams. The role involves strategic planning, identifying opportunities for growth, and leveraging your technical knowledge of e-commerce solutions to enhance customer success.
12 Hours Ago
Easy Apply
Hybrid
London, England, GBR
Easy Apply
Mid level
Mid level
Cloud • eCommerce • Information Technology • Retail • Software • Database
As a Senior Customer Success Manager, you will manage customer relationships, ensure they achieve their business goals using commercetools, and act as the liaison between customers and internal teams. You'll drive customer engagement and retention while developing strategies for customer growth and conducting business reviews to assess success and identify opportunities.
15 Hours Ago
2 Locations
Mid level
Mid level
Artificial Intelligence • Cloud • Fintech • Professional Services • Software • Analytics • Financial Services
The Senior Customer Success Operations Manager will manage operations for the Customer Success team in EMEA, focusing on driving growth and efficiency through streamlined processes and tools. This role involves working closely with leadership to optimize operational effectiveness and enhance employee engagement, leveraging data and insights while building a capability in resource modeling and customer journeys.

What you need to know about the London Tech Scene

London isn't just a hub for established businesses; it's also a nursery for innovation. Boasting one of the most recognized fintech ecosystems in Europe, attracting billions in investments each year, London's success has made it a go-to destination for startups looking to make their mark. Top U.K. companies like Hoptin, Moneybox and Marshmallow have already made the city their base — yet fintech is just the beginning. From healthtech to renewable energy to cybersecurity and beyond, the city's startups are breaking new ground across a range of industries.

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account