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Ergomed

Associate Case Processing Manager, Team Lead 

Posted 4 Days Ago
Be an Early Applicant
Remote
Hiring Remotely in Guildford, Surrey, England
Mid level
Remote
Hiring Remotely in Guildford, Surrey, England
Mid level
The Associate Case Processing Manager, Team Lead is responsible for managing the ICSR team for specific projects, overseeing task distribution, optimizing workflows, and implementing process improvements. The role includes reviewing trackers and timesheets to enhance team efficiency.
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Company Description

We are PrimeVigilance (part of Ergomed Group), a specialised mid-size pharmacovigilance service provider established in 2008. We are proud to have achieved global organic growth year after year, with staff based across Europe, North America and Asia all covering services within: Medical Information, Pharmacovigilance, Regulatory Affairs and Quality Assurance. 

PrimeVigilance provides first class support to our small to large pharmaceutical and biotechnology partners maintaining long lasting relationships and has become one of the global leaders in its field. We cover all therapy areas including medical device. 

We love investing in our staff by providing an excellent training and development platform. We value employee experience, well-being and mental health and we acknowledge that a healthy work life balance is a critical factor for employee satisfaction and in turn nurtures an environment from which a high-quality client service can be achieved. 

Come and join us in this exciting journey to make a positive impact in patient’s lives. 

Job Description

  • Line manages the team responsible for ICSR management for a selected project or group of projects 
  • Ensure adequate distrubution of tasks and oversees the workflow process
  • Optimises procedures, trainings and other actions to increase ICSR team efficiency 
  • Proposes process changes
  • Reviews trackers and timesheets



Qualifications

  • Life Science graduate
  • Demonstrated ICSR experience including managing a team
  • Strong organisational, delegation and communication skills

Additional Information

Why PrimeVigilance? 

We prioritize diversity, equity, and inclusion by creating an equal opportunities workplace and a human-centric environment where people of all cultural backgrounds, genders and ages can contribute and grow.

To succeed we must work together with a human first approach. Why? because our people are our greatest strength leading to our continued success on improving the lives of those around us. 

We offer: 

  • Training and career development opportunities internally
  • Strong emphasis on personal and professional growth 
  • Friendly, supportive working environment 
  • Opportunity to work with colleagues based all over the world, with English as the company language 

Our core values are key to how we operate, and if you feel they resonate with you then PrimeVigilance could be a great company to join!

  • Quality 
  • Integrity & Trust
  • Drive & Passion
  • Agility & Responsiveness
  • Belonging 
  • Collaborative Partnerships

We look forward to welcoming your application. 

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