Assistant Upload Planner (FTC - 1 Year)

YOOX NET-A-PORTER GROUP is the world leader in online luxury and fashion, comprising a complete luxury retail ecosystem. The Group sells directly to customers globally through its own family of multi-brand online shops NET-A-PORTER, MR PORTER, YOOX and THE OUTNET. The Group’s Online Flagship Stores Division partners with leading luxury brands to power their e-commerce destinations.   

NET-A-PORTER delivers incredible fashion for incredible women. As the world’s leading luxury retailer with the most authoritative product edit globally, the site offers the ultimate curation of fashion from the most coveted designer brands, the most exceptional assortment of fine watches and precious jewelry, and more than 200 specialist beauty brands. Its discerning edit places special emphasis on highlighting the creativity and promise of the next generation of fashion talent via the Vanguard, a program for emerging brands. Consideration for environmental and social impact increasingly shapes the product offering, and the launch of the NET SUSTAIN platform, was created to showcase brands that place sustainability at the core of their product.  Uniting content and commerce to deliver an immersive and inspiring customer experience, NET-A-PORTER speaks to a global community and features a dedicated editorial vertical with PORTER, which is renowned for its award-winning content featuring a diverse range of incredible women.

Since launching in February 2011, MR PORTER has established itself as the world’s leading, award-winning online destination for men’s style, with an unparalleled product offering from the best menswear and luxury brands, including categories that range from fine watches and lifestyle through to own labels Mr P. and Kingsman. 

MR PORTER produces unmatched digital and printed content across its shoppable online magazine, The Journal, and its bi-monthly newspaper, The MR PORTER Post. In 2019, MR PORTER founded MR PORTER Health in Mind, a content and fundraising initiative in partnership with November, developed to raise awareness around men’s mental and physical health. 

The Luxury Division (NET-A PORTER & MR PORTER) are now seeking a talented Assistant Upload Planner to join the team.  Some of the essentials for you to know are:

Location: Our offices in London, Westfield (Shepherd's Bush)

Reporting into: Upload Manager

Team Size: 12 (approx.)

Workplace Type: Hybrid

Contract Type: Fixed Term (12 months)

Potential Start Date: March/April 2025

Besides a competitive salary, we can offer you:

• A pension that both you and the company contribute too

• A portal with an array of discounts on things like theme park and cinema tickets

• Our famous staff discount along with exclusive staff sales

• Private healthcare for you and your family

• Flexible working

Here is a breakdown of what you’ll be doing:

• Using in-house stock and management systems, the upload team creates, allocate product to, and manages the product lists for the studio and onsite catalogue which determines workload for all teams involved.

• Accurate and efficient Core classification management of the product catalogue to ensure a streamlined customer journey onsite.

• Ensure allocation of product meets criteria to achieve the best offering to the customer, satisfies financial needs and enhances visual merchandising output.

• Prioritise key pieces as required for reservations, launches, events and editorial, and confirms availability of featured product. 

• Publish product to the websites, carrying out thorough checks before and after publishing.

• Liaise with counterparts in other Regions, sharing knowledge and mirroring processes where appropriate.

• Work closely with Buying and Merchandising to effectively manage product both before and after it enters the business, finding efficiencies, cost and time savings, as well as a consistent and timely workflow.

• Liaise regularly with Operational teams to ensure an ideal flow of deliveries and uploads, as well as to follow-up on upload checks.

• Manage problematic products in a timely manner, ensuring that lead time from delivery to upload date is as short as possible.

• Track and analyse upload metrics to spot inefficiencies and/or opportunities in the upload workflow and feeds this into topline analysis. 

• Put plans in place to avoid repetition of any issues.

• Attend regular Sales, Trade, Operations and Studio meetings to provide and receive updates on deliveries, uploads and special projects.

• Maintain acute awareness of the Buy and important products and categories.

• Visit Charlton Distribution Centre occasionally, when needed.

• Flexibility with work hours.

• Availability to fulfill other duties as called upon.

The type of person we are looking for:

• Degree level education with relevant experience gained in the Retail industry with E-commerce preferred and/or exposure to Merchandising, Buying and Inbound Warehouse functions.

• Organisation skills and are efficient with proven ability to work to stringent deadlines.

• Commercial decision making and prioritization skills.

• Great prioritization skills and ability to take on multiple tasks in a dynamic and effective manner. 

• Great communicator, enjoys working with others and responds to queries in a timely manner.

• A positive, can-do attitude. 

• Experience with and comfortable working with a global team in separate offices and time zones.

• High standards in day-to-day routines whilst multitasking other long-term projects and working under pressure.

• Exceptional attention to detail, especially in carrying out routine checks for website product information.

• A self-starter attitude and are someone who is process and results-driven with a genuine interest in Retail Operations, Merchandising and Warehouse operations.

From the moment you join the YOOX NET-A-PORTER GROUP we are committed to making your journey with us inspirational and evolutionary. If you are passionate, committed and thrive in a collaborative and fast-paced environment, then please apply with a CV.

YOOX NET-A-PORTER GROUP is an equal opportunities employer, we encourage people with a diverse range of backgrounds to apply. We recognize and celebrate the benefits that diversity brings to our workplace, our business and our customers. We welcome and will consider all applications regardless of race and nationality, religion, color, sex, pregnancy or related medical conditions, parental status, sexual orientation, gender identity, gender expression, age, status as an individual with a disability, or any other legally protected characteristics. If you require any reasonable adjustments to complete your application, please do not hesitate to advise us accordingly.Experience Level: AssociateWorkplace Type: Hybrid