Assistant Marketing Manager

We’re looking for an Assistant Marketing Manager (12-month FTC) to join our Gift Card team and help drive performance in a key growth category. Sitting within our Online function, you’ll lead the day-to-day marketing of Gift Cards, working closely with Commercial teams to deliver against plan and budget.

This is a highly collaborative role, partnering with internal teams across Fashion, Foods, Dotcom and Masterbrand, as well as external media partners and agencies. You’ll play a key role in delivering impactful campaigns, optimising performance, and ensuring Gift Cards remain front of mind for customers year-round.

To stay close to customers, our support teams are in the office three days a week as we believe that skills are developed through collaboration, and that spending time together makes us more creative and connected.

What’s in it for you 

Being a part of M&S is exactly that – playing your part to bring the magic of M&S to our customers every day. We’re an inclusive, dynamic, exciting, and ever evolving business built on doing the right thing and bringing exceptional quality, value, service to every customer, whenever, wherever, and however they want to shop with us.

Here are some of the benefits we offer that make working for M&S just that little bit more special…

• After completing your probationary period, you’ll receive 20% colleague discount across all M&S products and many of our third-party brands for you and a member of your household.

• Competitive holiday entitlement with the potential to buy extra holiday days!

• Discretionary bonus schemes awarded based on how you achieve your personal objectives and our performance as a business.

• A generous Defined Contribution Pension Scheme and Life Assurance.

• A dedicated welcome to our teams with a tailored induction and a wide range of training programmes to develop your skills.

• Amazing perks and discounts via our M&S Choices portal to maximise your financial and personal wellbeing.

• Industry-leading parental, adoption, and neonatal policies, providing support and flexibility for your family.

• Access to a fantastic range of wellbeing support for all colleagues including access to our 24/7 Virtual GP and PAM Assist to support you and your family.

• A charity volunteer day to support a charity or cause you're passionate about through a dedicated day away from work.

What you’ll do 

Your key accountabilities will include

• Develop and implement marketing strategies for our Gift Card programme that align with business goals, supporting new product and proposition launches across both consumer and business audiences.

• Support the contact for B2B marketing partners with execution of integrated campaign

• Use customer insights, sales data, and campaign performance analytics to influence strategy, optimise marketing activity, and improve customer experience.

• Monitor campaign performance and report weekly on KPIs, budget status, and progress against objectives.

• Represent the marketing team in key category and planning meetings, helping elevate marketing’s role within the wider business.

Who you are 

Your skills and experience will include

• Marketing experience, preferably with a Retail background

• Strong product and campaign marketing skill set and experience across both store and digital channels

• Highly creative and enjoy working in a high-energy, fast-paced organisation.  Have the ability to manage multiple products and campaigns simultaneously

• Excellent written and verbal communication skills

• B2B as well as B2C marketing experience

Everyone’s welcome

We are ambitious about the future of retail. We’re disrupting, innovating, and leading the industry into a more conscientious, inspiring digital era. We’re transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted, and admired by our colleagues, customers, and suppliers. Join us and make change happen.

We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together.

If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.

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