The Assistant Manager oversees daily operations at the gym, focusing on sales, member experience, and team management. Responsibilities include leading the team, managing costs, implementing processes, recruiting and training staff, and ensuring high standards of cleanliness and health & safety. The role demands strong leadership, adaptability, and a passion for fitness.
Company Description
To impact all areas of the gym, delivering high standards, driving all commercial areas & facilitating exceptional member experiences.
This is a full-time position responsible for the day-to-day running of the business. Responsible for leading the team in all sales and operational processes, with a keen eye for detail and ability to OWN IT. This role is accountable to various KPI’s and is responsible for the recruitment, nurturing & development of an elevated team capable of achieving them consistently.
The Benefits.
Elevation is a part of our core, matching with great company benefits to mention a few:
- • 20% discount across all Frasers Group facias
- • Fearless 1000 bonus scheme
- • Free Gym membership
- • Eligibility for monthly Frasers Group Champion program - winners get double their salary for the month
- • Reward and recognition with our Everlast Gyms monthly champions program
- • Training and development through Frasers Group with recognised, funded qualifications available including Level 3 & 5 in management & leadership
- • Enhance your fitness knowledge with product training and the opportunity to deliver personal training sessions and group training
Job Description
- Represent Everlast Gyms as an ambassador for fitness
- Demonstrate our elevated ways of working always
- Driving all revenue lines from membership sales to product & secondary, to driven overall profitability of the gym
- Effective management of controllable costs such as; stock orders & cleaning supplies to eliminate wastage and overspend
- Lead by example on reception and the gym floor in this member facing role designed to enhance every visit
- Ensure central processes like FUNDAMENTALS, ASCEND & MOVE are followed & delivered to the highest level consistently
- Drive collective buy-in to national focuses & incentives like #WorkoutWednesday & #WeCommunicate
- Lead the recruiting, monitoring, training and onboarding of new team members within your gym • Ensure that all daily, weekly & monthly operational processes are completed consistently and to a high standard.
- Willing and able to deliver honest, constructive feedback regularly to support all team members in achieving their potential and challenging them daily
- Reporting facilities & maintenance related issues in accordance with best practice guidelines
- Be resilient and agile to react to challenging situations and find solutions
- Able to effectively manage all policies and procedures including Health & Safety, including pool plant operations
- Ensure consistently high standards of cleanliness and presentation at all times whether on shift or not
Qualifications
Need to be:
- Passion for health, fitness and wellness
- Level 2 qualification in fitness (desirable)
- Strong leadership qualities
- Adaptability in communication and management style depending on the team member and their drivers
- A positive, solutions driven mindset in the face of adversity
- A member champion mentality with exceptional interpersonal skills
- Driven and ambitious with a keen desire to learn and develop both behaviours and competencies specific to the role
- Flexibility in working hours and location to support the needs of the business including weekends and Bank Holidays when require
Additional Information
Want to know see more of the great things our brand does please visit our LinkedIn page here.
An opportunity like this at Frasers Group is for the fearless. The potential is massive, the experience unrivalled. To be able to make the most of it you need to live and breathe our principles:
- Think without limits - Think fast, think fearlessly and take the team with you
- Own it and back yourself - own the basics, own your role and own the results
- Be relevant - Relevant to our people, our partners and the planet
Frasers Group London, England Office
36 Poland Street, London, United Kingdom, W1F 7LU
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