Assistant Human Resources Manager / Senior Human Resources Officer

W LONDON - CONTROL YOUR BEAT

Step inside W London where the lights are brighter, the beats are louder, and the talent is unapologetically original. Now we’re looking for an Assistant HR Manager who brings the same energy.

Located in Soho, W London owns the stage in the epicentre of the city’s cultural core. Plugged in to the pulse of London’s energetic social scene, this is where louder-than-life Soho mixes with the glitzy West End.

YOUR ROLE IN THE SPOTLIGHT 

Learning & Development

• Track, schedule, and champion all training across the hotel
• Deliver sessions with confidence, charisma, and clarity
• Run a new hire orientation that makes people say “Wow” (and mean it)
• Monitor compliance and training completion like the superstar you are
• Help departments cross‑train talent so everyone keeps levelling up

Recruitment

• Support interviews and talent selection—from welcome handshake to contract
• Monitor and champion recruitment pipelines
• Represent W London at careers fairs and events
• Build relationships with local networks and industry partners
• Monitor job requisitions, hiring policies and HR scorecard goals.

Employee Relations

• Keep communication open, friendly, and always authentic
• Help leaders navigate performance, development, and policies
• Support investigations, accident reviews, and wellbeing initiatives
• Be that safe space where talent's can talk, ask, laugh, or vent
• Embrace the W culture

Safety & Compliance

• Maintain accurate and confidential employee records
• Assist with compliance across GDPR, right‑to‑work, and HR policies
• Support safety training and help communicate property rules
• Work with external partners on claims and reporting

This is not an exhaustive list of responsibilities, and additional tasks may be assigned as needed.

YOUR EFFORTS, OUR APPRECIATION

• Complimentary Meals - Enjoy tasty and varied meals every day in our Green Room canteen.
• Monthly Service Charge - Receive a service charge payment each month.
• Private Medical Insurance - Single cover insurance
• Learning & Development - Access industry leading digital and classroom based training resources, plus opportunities for cross-exposure across departments.
• Apprenticeships -Take advantage of apprenticeship programmes designed to support your growth and development in your role.
• Holiday Entitlement - 31 days of holiday including public holidays, with enhanced benefits based on length of service. (Pro rata)
• Refer a Friend Scheme - Earn £250 when you successfully refer a new team member. (Terms & Conditions apply)
• Company Pension Scheme - Plan for your future with our secure and supportive pension offering.
• Recognition & Celebration - We celebrate success through awards, recognition events, and career milestone celebrations.
• High Street Discounts - Enjoy exclusive discounts on shopping, eye tests, cinema tickets, technology, and more.
• Monthly Associate Events - Participate in a vibrant calendar of fun, associate-focused events.
• Long Service Recognition - Dedicated appreciation events to honour your career milestones with the company.
• Global Marriott Stay Discount - Travel the world with exclusive hotel discounts for you and your loved ones across Marriott International.
• Health Assured & Wisdom App - 24/7 confidential support for your mental, emotional, and financial wellbeing.
• Food & Beverage Discount - Receive 20% off in all food and beverage outlets within Marriott properties.
• Spa Discount - Relax and recharge with 30% off treatments in our Away Spa.

ELIGIBILITY TO WORK IN THE UK

Please note, all candidates applying for this role must have obtained the right to work and live in the UK. Documented evidence of eligibility will be required from candidates as part of our recruitment process.

W Hotels are an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.