Assistant Community Manager

About us
Lendlease is a globally integrated real estate and investment group with core expertise in shaping cities and creating strong and connected communities. Being bold and innovative characterises our approach and doing what matters defines our intent.

Our residences offer more than just a home. We create places people want to be, care about and feel connected to. Tenants are offered flexible leases and superior service, quality eco-conscious living and a sense of community through social connection and convenience. ​

The result is a build to rent/multifamily product centred on tenant experience to provide the best outcome for both our residents and leasing success.​

The role

We are currently recruiting for an Assistant Community Manager to join the team based in our Elephant Park development. As the Assistant Community Manager, your primary role will be to coordinate the management property operations services and/or management systems and processes, applying theoretical knowledge and judgement within defined parameters.

What will you do?
 

• Contribute to the administering and maintaining of property records and/or changes to existing terms and conditions in line with established guidelines, monitoring cash flow and notifying operations management of outstanding issues as appropriate.
• Contribute to the implementation of the property’s compliance to Company and statutory environmental, health and safety (EH&S) regulations, carrying out regular inspections of facilities to monitor compliance to existing EH&S policies and appropriately record all incidents (involving staff and visitors), monitoring the incident records to identify recurring incidents and analysing solutions and preparing regular reports to operations management.
• May prepare regular reports on financial and market data, coordinating the timely update of Property directories, and monitoring customer feedback to identify recurring issues in order to support informed decision making and assist senior operations staff in their development of appropriate activities to enhance the value of the Property.
• May typically contribute to the development, coordination and hosting of client activity programs, applying established planning models and theoretical knowledge from specialised training to design appropriate activity programs which are cost-effective, and comply with legislative standards
• May assist with the implementation of client management plans, as directed, monitoring the effectiveness of existing plans and providing feedback and suggestions to senior Property Operations staff regarding changing client needs to support ongoing high-quality service for clients and contribute to continual quality improvement.

You will bring

• Relevant tertiary qualifications in business, engineering, and/or property management, combined with a demonstrable intermediate level of role knowledge, or tertiary qualifications in business, commerce, hospitality and/or hotel management, combined with comprehensive post-qualifications experience.
• Experience and/or knowledge of the property management industry, and the theoretical concepts of facilities/property management principles, including relevant health and safety legislation, or experience and/or basic knowledge of Senior Living/Aged Care industry, combined with some knowledge of aged-care principles and/or aged-care client management plans including relevant health and safety legislation.
• Skills and experience in using Microsoft Office products specifically Word, Excel and PowerPoint, communication and analytical skills including the ability to analyse market data for the purposes of preparing business reports.
• May have relevant first aid certification, combined with basic knowledge of first aid procedures.
• Interpersonal and communication skills including the ability to engage with a diverse group of stakeholders.

What we provide

• Flexible and hybrid work options
• Industry leading pension scheme
• Private medical health benefit and dental plan options
• Enhanced parental leave
• Life assurance
• 25 days annual leave with the option to buy or sell additional days
• Wellbeing leave
• Health and wellbeing support and initiatives
• 24/7 confidential Employee assistance programme
• Discounted gym membership to over 2,500 gym’s nation wide

Want to find out more about our benefits? Click here.

Belong at Lendlease

We offer workplaces that unite diverse minds; where respect, equal treatment and equal opportunity are just the norm.

We are a disability inclusive employer. Click here to see our standard recruitment process. If you need any adjustment or changes to the process, email us to let us know if you have a preferred communication method.

We build careers, develop skills, and invest in people. Imagine what more you can do here.

Lendlease is committed to being a diverse and inclusive employer of choice by engaging, enabling and empowering our people. All qualified applicants will receive consideration for employment and we are happy to consider flexible working arrangements. Inclusion sets us all up for success and we particularly encourage applications from currently under-represented groups in our industry including those who self-identify as women, black, Asian, minority ethnic, lesbian, gay, bisexual, transgender and/ or disabled.